Digital Solutions Engineer

The Digital Solutions Engineer serves as the technical implementation specialist on the organization’s digital solutions team, partnering closely with business consultants to design, build, and deploy productivity and automation solutions across the Microsoft 365 ecosystem., *Build and maintain Power Automate workflows, Power Apps, and Power BI dashboards to automate and modernize internal business processes. *Implement AI-powered tools and integrations, including Microsoft Copilot, LLMs, and generative AI solutions, to improve operational efficiency. *Connect systems and platforms through API integrations to create seamless, end-to-end workflows. *Configure and support Microsoft 365 collaboration tools including Teams, SharePoint, OneDrive, and Forms based on requirements from internal consultants. *Translate business requirements gathered by consultants into fully functional, tested technical solutions. *Document built solutions thoroughly to support knowledge transfer and ongoing maintenance. *Train and support end users including faculty, staff, and students, and provide occasional support outside standard business hours for urgent issues.

*2-5 years of relevant experience in a technical solutions or digital engineering role. *Hands-on experience building custom solutions with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI. *Proficiency with Microsoft 365 tools, including Teams, SharePoint, OneDrive, Forms, and Outlook. *Experience implementing AI-powered tools or workflows, such as Microsoft Copilot, LLMs, or generative AI integrations. *Experience with API integrations connecting multiple enterprise systems or platforms. *Strong communication skills with a proven ability to translate technical concepts for non-technical users and gather requirements from cross-functional stakeholders., *Experience with PowerShell scripting for automation and system administration. *Familiarity with the ServiceNow platform configuration. *Experience in a higher education or similarly complex organizational environment. *Familiarity with Microsoft Teams Rooms or AV technology solutions. *Knowledge of Agile or Scrum project methodologies. *ITIL v4 or higher certification. *Experience working alongside Business Analysts or Digital Solutions Consultants. *, *Experience with PowerShell scripting for automation and system administration. *Familiarity with the ServiceNow platform configuration. *Experience in a higher education or similarly complex organizational environment. *Familiarity with Microsoft Teams Rooms or AV technology solutions. *Knowledge of Agile or Scrum project methodologies. *ITIL v4 or higher certification. *Experience working alongside Business Analysts or Digital Solutions Consultants.