Head of datacenter/deliveries [F/M]

• Brussel
• Vast

• Voltijds

• 5 uren geleden

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• Develop and implement a global data center strategy aligned with Worldline’s business objectives, infrastructure strategy, risk appetite, and regulatory requirements.
• Define and maintain the data center operating model, including global standards, policies, governance framework, and performance metrics.
• Lead certification and compliance programs (ISO 27001, ISO 22301, ISO 50001, PCI DSS, GDPR), ensure audit readiness, and maintain regional certifications.

2.2 Operational Excellence, Reliability and Power/Cooling

• Oversee daily data center operations to ensure high availability, reliability, and performance.
• Drive capacity planning, power and cooling optimization, rack/cabling standards, and sustainability initiatives.
• Define and enforce SOPs for facilities, electrical, mechanical, and IT systems; manage incident, change, and problem management.
• Improve operational performance through enhanced uptime, MTTR, ticket resolution, and escalation processes.

2.3 Security, Risk Management and Compliance

• Ensure strong physical and cyber security across all sites, aligned with global policies and regional requirements.
• Manage regulatory risks, data protection compliance, and cross-border data flow requirements.
• Lead third-party risk management for vendors and service providers, ensuring contracts, SLAs, penalties, and exit strategies are defined (DORA).
• Maintain compliance with applicable standards and regional regulations.

2.4 Architecture, Standards and Deployment

• Define and enforce data center architecture standards for new sites and expansions, aligned with cloud/hybrid strategies, virtualization, DCIM, automation, and monitoring.
• Collaborate with architecture teams to ensure alignment with infrastructure strategy and planning.
• Lead consolidation and optimization initiatives to improve cost efficiency and resilience.
• Drive DR/BCP exercises, ensuring failover capabilities, testing, and documented RPO/RTO objectives.

2.5 People, Change Management and Vendor Management

• Build and lead a high-performing data center operations team; develop talent and establish a performance-driven culture.
• Define roles, training plans, succession planning, and career development paths.
• Manage vendor relationships, contracts, negotiations, performance reviews, and risk assessments.
• Foster collaboration with IT, Security, Facilities, Compliance, Legal, and Real Estate teams.

2.6 Financial Management and Budgeting

• Own the data center operations budget, optimize CAPEX/OPEX, and justify investments through ROI and business impact.
• Drive cost transparency, lifecycle planning, energy efficiency initiatives, and cost optimization.

2.7 Stakeholder Engagement and Reporting

• Provide regular reporting to the Head of Hosting on performance, risks, compliance readiness, and strategic initiatives.

• Prepare executive dashboards and management reports to support data-driven decisions and regulatory readiness., When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:

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• Education: Bachelor’s degree in Electrical/Mechanical Engineering, Computer Science, Information Technology, Facilities Management, or related field. Master’s degree preferred.
• Experience: 12+ years of experience in data center or IT infrastructure operations, including 5+ years in senior leadership roles managing multi-site/regional environments.

• Certifications & Standards:

• Data center: Uptime Institute, BICSI, DCIM certifications.
• ISO standards: ISO 27001 Lead Auditor/Implementer, ISO 22301, ISO 50001.
• Security & compliance: PCI DSS, CISSP/CISM, CISA, GDPR knowledge, and experience with regulatory audits.
• ITIL or regional certifications are a plus.
• Technical Expertise: Strong knowledge of data center infrastructure (power, cooling, racks, cabling), DCIM tools, virtualization, hybrid cloud platforms, ITIL processes, DR/BCP, automation, monitoring, energy management, and sustainability programs.
• Regional Experience: Ability to operate across multiple regions with strong regulatory awareness and cultural sensitivity.
• Languages: Fluent English required; additional languages are an advantage.
• Mobility: Willingness to travel regularly and support international assignments.

Skills and Competencies (KSAs)

• Strategic thinking and business acumen, with the ability to translate strategy into actionable initiatives.
• Strong leadership skills focused on team development, performance management, and succession planning.
• Executive communication and stakeholder management skills, including the ability to influence senior leadership.
• Strong risk management, decision-making, and data-driven approach.
• Vendor management, contract negotiation, governance, and oversight capabilities.
• Change management, process optimization, continuous improvement, and program/project management skills.
• Strong negotiation skills, resilience, and crisis management capabilities.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution., At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also :

• Work in an inspiring, international, and inclusive work environment
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Have long-term career growth opportunities
• Experience our top priority, which is to engage, encourage and develop you to help you improve your potential and accelerate your career with havin comprehensive training and development programs in place

Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. Learn more about life at Worldline at jobs.worldline.com