VP/Director, Global Markets Data Incident Management

Bank of America
Charlotte, NC, United States
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Big Data Data Governance Data Structures Data Systems Relational Databases Database Queries Apache Hadoop Python (Programming Language) PostgreSQL Microsoft SQL Server NoSQL NumPy
+12 more
Apache Oozie Oracle (Applications) SQL Databases Data Processing Apache Spark Data Strategy Pandas Data Lakes Apache Kafka Data Management Stream Processing Api Management

Job description

Global Markets Data Management is responsible for establishing and executing data management strategy and data governance for GM. The team works closely with other groups within GM, other lines of business and Enterprise functions. The team drives strategic initiatives and projects in the areas of data management and governance.

The GM Data Incident Management team within GMDM is accountable for remediation of data incidents concerning consumption of GM Data. The team triages, prioritizes and remediates GM data incidents, working closely with other groups within GM and other lines of business, including Technology, support partners (in particular Market Risk and Counterparty Credit Risk) and Enterprise functions at all levels., * Manage data incident triage with key stakeholders.

  • Act as a liaison between technical and non-technical stakeholders, translating complex data concepts into actionable insights.
  • Provide SME knowledge and interface with various technology, quantitative, and business groups, representing providers and consumers of GM’s data.
  • Deliver insights from large datasets, design data solutions, and communicate solutions to stakeholders.
  • Strong ability to conceptualize business requirements as functions and data models.
  • Effectively manages multiple concurrent initiatives and competing priorities, consistently delivering high-quality outcomes in a fast-paced and complex environment.
  • Demonstrates exceptional organizational and execution skills, balancing strategic objectives, operational responsibilities, and time-sensitive deliverables while maintaining a high standard of accuracy and accountability.
  • Conducts comprehensive analyses of complex data quality issues, performing detailed root-cause investigations to identify underlying drivers, assess business impact, and develop sustainable remediation strategies.
  • Provides leadership in the identification, prioritization, and resolution of data quality issues, driving cross-functional collaboration, stakeholder alignment, and timely execution of corrective actions.
  • Develops automated reporting and monitoring solutions using Python, SQL, and HUE/Oozie workflows to improve efficiency, scalability, and data transparency.
  • Influences and partners effectively with business, operations, technology, and data stakeholders to advance remediation efforts, strengthen controls, and improve data quality outcomes.
  • Exercises sound judgment in evaluating risks, escalating issues when appropriate, and ensuring that data-related challenges are addressed in a disciplined and transparent manner., Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your “Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) “ poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Requirements

The ideal candidate will have expert knowledge of GM products, data structures, processes, strong project management skills, and experience in running data management projects, and understanding Bank of America’s policies, standards, and procedures., * High intensity and initiative - thrives in a fast-paced, high-stakes environment.

  • Curious and analytical mindset - proactive in exploring new ways to improve and optimize data processes.
  • Strong analytical and relentless problem-solving skills, critical thinking.
  • In depth knowledge of one or more areas within GM or related functions.
  • Knowledge of financial markets, traded products, trade life cycle management and market conventions.
  • Ability to facilitate discussions across various levels of stakeholders.
  • Ability to multitask and properly prioritize multiple projects.
  • Good communication, interpersonal, and organizational skills.
  • Proficiency in Python (Pandas, NumPy) for data processing and automation.
  • Strong SQL skills, with experience in relational databases (PostgreSQL, SQL Server, Oracle) and NoSQL databases.

Desired Skills/Requirements:

  • Bachelor’s Degree
  • Knowledge of the various functions within GM trading organization and other functions interacting with GM, such as Operations, Market Risk, Counterparty Credit Risk Finance.
  • Knowledge of General Ledger and Chart of Accounts.
  • Knowledge / understanding of trading agreements.
  • Knowledge of big data frameworks (Hadoop, Spark, Kafka).
  • Understanding of API integrations, data lakes, and real-time data streaming architectures.

About the company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!, Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Investment products offered through MLPF&S and insurance and annuity products offered through MLLA:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).

Bank of America Private Bank is a division of Bank of America, N.A.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

© 2026 Bank of America Corporation. All rights reserved.

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