Global Engineer, Enterprise Solutions - REMOTE

The Global Engineer, Enterprise Solutions is responsible for supporting Leica sales goals for the Leica portfolio and Enterprise Solutions projects. By consulting with R&D, customers and their IT resources globally, this role will help increase client readiness for digital pathology and leverage tools to decrease the time it takes to implement our solutions into healthcare settings. The Global Engineer will provide advanced technical service and high-level support on equipment and software within the company.

This position reports to the Global Director, Enterprise Solutions and is part of the Enterprise Solutions team located in North America. It is a fully REMOTE position located anywhere in the U.S., but covering global regions.

In this role, you will have the opportunity to:

• Provide escalated technical support to internal teams and external clients including installation support, maintenance and repair on hardware and software.
• Diagnose and resolve complex hardware, software, or connectivity issues.
• Work closely with various multi-functional teams throughout organization to influence product Implementation, Integration and improve solution including the BU R&D teams and product management.
• Respond to security related events and assist in remediation efforts of cyber security incidents (system and/or network breaches, malware attacks)
• Lead the resolution of complex and challenging technical issues and projects requiring in-depth evaluation across multiple areas of Application, Integration and delivering solutions that are require creativity, innovation, advanced analytical thinking

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?, * Bachelors degree in Management Information Systems (MIS), Engineering or Computer Science or equivalent experience.

• Demonstrated understanding of IHC, Histology, Pathology marketplace or a related discipline.
• Proven knowledge & experience of the diagnosis, repair and maintenance of digital pathology instruments and software.
• Proven ability to discuss required network, system resources and security requirements with customer IT managers
• Working knowledge on installing and upgrading clients / servers in addition to installing additional peripherals such as network interfaces, firewalls, barcode readers, printers etc.

Travel Requirements

• This position requires up to 20% flying and/or driving travel, which may include overnight stays. Travel will primarily be domestic but may occasionally be international.

It would be a plus if you also possess previous experience in

• Understanding of anatomic pathology or experience in medical lab environment preferred
• Knowledge of the diagnosis, repair and maintenance of Leica Biosystems Pathology instruments and software preferred
• Preferred technical certification relative to Networking or Security

The annual salary range for this role is $130,000.00-$150,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Leica Biosystems , one of Danaher’s (https://danaher.com/our-businesses) 15+ operating companies, our work saves lives-and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics - we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job ; you’re becoming part of a passionate team that know s every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business Syste m which makes everything possible., LI-Remote

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.