Associate Director, Technology - Procurement & Corporate Services

• Lead, coach, and develop a blended team of full-time associates and contractors.
• Own application delivery and production performance, including projects, enhancements, support, incidents, releases, and vendor coordination.Partner with business leaders to translate priorities into scalable technology solutions and actionable roadmaps.
• Provide hands-on technical leadership across architecture, integrations, data flows, configuration, development, and production troubleshooting.
• Guide the delivery and support of ServiceNow or comparable enterprise workflow platforms and Contract Lifecycle Management solutions .
• Establish strong SDLC, engineering, testing, documentation, release, and quality standards .
• Drive application stability through effective incident management, root-cause analysis, and elimination of recurring issues.
• Identify practical opportunities to use AI, automation, and modern engineering practices to improve productivity, quality, cycle time, and business outcomes.
• Manage priorities, capacity, and resources across employees, contractors, vendors, and multiple concurrent initiatives.
• Build a culture of accountability, collaboration, continuous improvement, and strong execution .

We are looking for a leader with a strong combination of people leadership, technical depth, business partnership, and execution discipline ., * 10+ years of progressive technology experience in application development, enterprise platforms, or application management.

• 6+ years of technology leadership or management experience , including developers, analysts, technical leads, and/or contractors.
• Strong understanding of the full software development lifecycle , including requirements, architecture/design, development, testing, deployment, and production support.
• Hands-on technical leadership experience with ServiceNow or a comparable enterprise workflow platform and/or Contract Lifecycle Management technology .
• Demonstrated ability to understand and challenge solution architecture, integrations, data flows, application design, and technical implementation decisions .
• Strong communication and stakeholder-management skills, with the ability to work effectively with executives, business partners, engineers, vendors, and cross-functional technology teams.

Highly Desired:

• Procurement technology and ServiceNow Procurement experience.
• Contract Lifecycle Management experience, particularly Ironclad or similar platforms.
• Experience implementing, integrating, upgrading, and supporting third-party enterprise software.
• Working knowledge of AWS, Azure, or GCP and DevOps practices including CI/CD, Jenkins, and Git .
• Experience applying generative AI, AI-assisted development, or automation to improve software delivery or operational support.
• Experience establishing engineering standards and improving application quality, reliability, and development practices.