IT Program Manager - Communications & Telehealth Technologies

• Effectively communicates program information to stakeholders throughout the organization utilizing agreed upon channels and timelines.
• Leads program-related meetings with authority and gains consensus on outcomes and goals.
• Coaches operational leaders on PMO standards for operational projects., * Plans, organizes and coordinates related IT projects and programs to obtain identified strategic goals. Ensures outcomes match agreed upon customer expectations and outcomes. Formulates and defines scope and objectives of coordinated projects.
• Reviews inter-related projects to determine priority, time frame, funding limitations, procedures for accomplishing project. Determines staffing requirements, and allotment of available department resources.
• Facilitates governance process and supports IT owners in formulating business cases for presentation to appropriate council(s)., * Ensures adherence to standards and procedures for project initiation, planning, execution, control, monitoring, and closure defined by the Portfolio & Process Management Office for all projects within the program.
• Creates and updates program documentation and reports.
• Ensures consistent implementation of governance, work plan and staffing for each phase of the project within a program.
• Facilitates the onboarding and training of new project managers and contractors to Houston Methodist project management process and procedures., * Consolidates project expenditure and forecasts information within the program.
• Validates budget, actuals, forecast and variance cost with management.
• Ensure all projects within the program have properly closed project expenditures., * Proposes opportunities to improve the Portfolio & Process Management Office and leads improvement initiatives by planning, implementing and ensuring adoption. Stays up to date on knowledge of applicable industry standards, guidelines and technology trends and seeks opportunities to share expertise with more junior project management team members.
• Proactively manages own professional development and completes Individual Development Plan (IDP).

• Bachelor’s degree in Computer Science, Business Administration, or related discipline with an information technology focus., * Eight years of successful experience in implementing IT multi-project activities, preferably in a healthcare environment.

LICENSES AND CERTIFICATIONS

Preferred

• PMP - Certified Project Management Professional (PMI) and
• PROSCI - Certified in Prosci Change Management (PROSCI)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Project management skills with ability to multitask and manage multiple projects in a cross-functional environment
• Ability to deliver projects using leading-edge technology
• Strong knowledge of current technologies
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Exceptional verbal and written communication skills. Ability to effectively facilitate meetings
• Exceptional teamwork and interpersonal skills
• Ability to operate under a dual reporting relationship (IT, customers)
• Solid knowledge in Microsoft Office products, * Eight years of successful experience in implementing IT multi-project activities, preferably in a healthcare environment.

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

Houston Methodist is an Equal Opportunity Employer.