Track Lead - Oracle - Oracle Exadata, Oracle DB
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Role details
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Job description
The Track Lead for Support & Operations is a pivotal role focused on managing and optimizing operational processes within Oracle Exadata and Database Administration. This position emphasizes continuous improvement, problem-solving, and effective team management to ensure client satisfaction and adherence to service level agreements (SLAs)., 1. Enhance Operational Systems By Implementing Oracle Exadata Solutions That Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes To Support Organizational Planning.
- Collaborate With Clients To Gather Requirements And Ensure That The Support Team Effectively Meets Client Expectations Through Proactive Communication And Timely Resolution Of Issues.
- Lead And Mentor The Project Team By Fostering A Culture Of Transparency, Ensuring That Project Goals Are Clearly Communicated And Aligned With Organizational Objectives.
- Introduce Innovative Ideas And Process Improvements Using Oracle Database Administration Best Practices To Drive Overall Organizational Progress And Operational Efficiency.
- Provide Tailored Solutions That Align With Customer Needs, Leveraging Oracle Technologies To Achieve Business Results And Enhance Service Delivery.
Requirements
- Proficiency In Oracle Exadata And Oracle Database Administration, Demonstrating Solid Understanding And Application Of Best Practices.
- Familiarity With Operational Management Principles And Methodologies.
- Strong Problem-Solving Skills And Ability To Implement Continuous Improvement Initiatives.
- Excellent Communication And Leadership Abilities To Mentor And Empower Teams.
About the company
At HCLTech, you’ll supercharge your potential. You’ll find your career. And you’ll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion., HCL Technologies Limited
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