IT Service Desk Associate - Microsoft 365 Support

Vp plc
Harrogate, UK
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Microsoft Access Microsoft Windows User Authentication Microsoft Outlook Topdesk Microsoft SharePoint Information Technology

Job description

Vp plc is seeking an IT Service Desk Analyst to be the first point of contact for colleagues requiring technical assistance. You will support a modern Microsoft 365 environment, log and manage tickets in TOPdesk, and contribute to improving IT services.

Requirements

The role suits an IT professional with 1-2 years of Service Desk experience aiming to progress. You will handle incidents across Windows devices, Outlook/Teams/SharePoint, authentication and access, and collaborate with senior IT teams to resolve #J-18808-Ljbffr

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