Technical Systems Analyst

As part of a dynamic and talented Change team, you will of spearhead a diverse array of projects, each contributing to either the product roadmap or enhancing internal systems and processes.

Your work will play a pivotal role in ensuring the delivery of intricate and interdependent solutions that precisely align with defined metrics and business objectives.

Day to day your key responsibilities will be to

• Gather, comprehend, and document business requirements/user stories for projects.
• Develop and document business processes and data flows.
• Translate requirements into functional and non-functional specifications.
• Collaborate closely with solution architects, IT architects, and business stakeholders to craft solutions that fulfil project objectives, encompassing scope, success criteria, and benefit realization.
• Ensure seamless traceability of requirements to the solution and alignment with success criteria.
• Serve as the subject matter expert for business systems and ecosystem integrations.
• Prioritize and resolve production incidents and problems, offering third-line support for operational issues.
• Liaise with Project Managers/workstream leads to synchronize requirements and delivery plans.
• Lead the design and documentation of operational procedures.
• Assist in test preparation and execution.
• Support project implementations, including troubleshooting issues during each deployment and associated warranty period.
• Collaborate within the Business Analyst team to exchange best practices, insights, and support.

We are looking for a Technical Systems Analyst with the following skills and experiences.

• Exceptional written and verbal communication skills.
• Highly technical with a passion for detail at systems level with a proficient understanding of JSON and XML object models.
• Solid grasp of SQL.
• Experience working with APIs and optimising integrated systems.
• A detail-oriented mindset, willing to dive deep into solutions and issues alongside Solution Architects.
• Strong stakeholder management skills across various organizational levels.
• Robust problem-solving abilities.
• Team player with adept facilitation and negotiation skills.
• Highly organized, structured, and capable of engaging with Stakeholders in a virtual environment.
• Self-aware, open-minded, and characterized by a high level of personal and professional integrity.
• Ability to cultivate strong professional relationships with business teams.
• Demonstrates sound judgment in their domain of expertise.
• Positive attitude, proactive approach, and a drive to propel the business forward., * Experience within the Insurance sector.
• Familiarity with configuring policy admin systems.
• Exposure to Salesforce.
• Any knowledge of MI, data modelling or reporting (Power BI) would be beneficial
• Previous involvement in large-scale change programs with multiple delivery partners.
• Proficiency in both waterfall and agile methodologies.
• Experience collaborating with third-party development teams.
• Ability to work directly with developers.
• Familiarity with JIRA and Confluence.

• Opportunity to work with cutting-edge technology in a fast-paced environment.
• Flexible hybrid working model.
• Competitive salary and benefits package that includes 5% bonus, generous pension scheme, private medical & much more