Network Operations Center Manager

Capita resourcing
Belfast, UK
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
£48,000.0
Working hours
Shift work

Tech stack

Network Monitoring Computer Network Operations

Job description

  • Oversee shift performance and allocate tasks.
  • Act as an escalation point for major incidents.
  • Monitor network performance and ensure SLA compliance.
  • Drive process improvements and team development.

Requirements

  • Proven experience leading technical service teams.
  • Strong communication and problem-solving skills.
  • ITIL knowledge and ability to manage escalations.
  • Eligible for Security Clearance (SC minimum).

Benefits & conditions

Competitive salary (£48K incl. shift allowance), pension, life assurance, and career development opportunities.

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