Network Operations Center Manager
Capita resourcing
Belfast, UK
5 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
£48,000.0
Working hours
Shift work
Job source
Tech stack
Network Monitoring
Computer Network Operations
Job description
- Oversee shift performance and allocate tasks.
- Act as an escalation point for major incidents.
- Monitor network performance and ensure SLA compliance.
- Drive process improvements and team development.
Requirements
- Proven experience leading technical service teams.
- Strong communication and problem-solving skills.
- ITIL knowledge and ability to manage escalations.
- Eligible for Security Clearance (SC minimum).
Benefits & conditions
Competitive salary (£48K incl. shift allowance), pension, life assurance, and career development opportunities.
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