Junior Cyber Threat Analyst

Technical

• Serve as a junior Incident Handler, managing minor security incidents in accordance with the established Computer Security Incident Response process;
• Review and investigate Cyber Threat Mailbox submissions through resolution, including confirmed phishing and other email-based threats;
• Engage with associates who report potentially suspicious emails to gather additional details, provide guidance, and communicate investigation outcomes;
• Analyze suspicious messages, links, attachments, sender information, and other available evidence to determine risk and appropriate next steps;
• Document investigative actions, findings, and outcomes clearly and accurately within applicable case-management systems;
• Escalate confirmed threats, complex investigations, and higher-risk incidents to senior CTC personnel in accordance with established procedures;
• Collaborate with CTC team members and other stakeholders to support incident containment, remediation, and user education; and
• Maintain knowledge of security principles, investigative procedures, and industry best practices while staying current on emerging threats and trends.

Non-Technical

• Serve as a visible representative of the Cyber Threat Center (CTC), promoting its mission, capabilities, and value to internal and external audiences;
• Plan, coordinate, and lead CTC tours for business leaders, associates, prospective partners, clients, schools, and community organizations;
• Develop engaging presentations, demonstrations, talking points, and educational materials that make cybersecurity concepts accessible to varied audiences;
• Partner with Recruiting and business leaders to showcase the CTC to prospective associates and financial advisors considering joining Raymond James;
• Represent the CTC at recruiting events, career fairs, educational programs, community events, and outreach activities;
• Build awareness across Raymond James through internal communications, success stories, awareness campaigns, and content highlighting the CTC’s business impact;
• Coordinate with Corporate Communications, Marketing, Recruiting, Community Relations, and other stakeholders to ensure consistent messaging;
• Maintain tour schedules, presentation materials, visitor information, outreach calendars, and related program documentation;
• Track participation, gather feedback, and evaluate the effectiveness of tours, presentations, and outreach programs;
• Identify opportunities to strengthen relationships with business units, prospective partners, educational institutions, and the broader community while supporting other CTC initiatives as assigned.

• Cybersecurity fundamentals, common cyber threats, phishing techniques, social engineering, and basic incident response concepts;
• Security incident handling processes, including identification, documentation, escalation, containment, and resolution;
• Apply critical thinking and sound judgment to evaluate information, resolve issues, and make appropriate decisions;
• Email threat analysis, suspicious-message indicators, and safe handling of potentially malicious links and attachments;
• Effective written, verbal, and presentation techniques for communicating cybersecurity topics to technical and nontechnical audiences;
• Public speaking, audience engagement, and professional facilitation of tours, presentations, educational programs, and outreach events;
• Marketing, internal communications, recruiting support, and brand-consistent messaging principles;
• Community and educational outreach practices, including engagement with students, schools, prospective associates, and business partners;
• Project coordination, event planning, scheduling, stakeholder collaboration, documentation, and program-effectiveness measurement.

Ability to

• Communicate cybersecurity concepts clearly;
• Lead CTC tours and presentations;
• Engage internal and external audiences;
• Investigate and document minor security incidents; and
• Collaborate effectively across teams.

Educational/Previous Experience Requirements

• B.S. in Computer Science, Computer Engineering, MIS, or related degree;
• A minimum of 1 years in Information Technology, including with at least 6 months of related experience in Information Security,
• An equivalent combination of education, training and experience.

Licenses/Certifications

• CompTIA Security+;
• ISC2 Certified in Cybersecurity (CC) accepted as an entry-level alternative;
• GIAC GIAC Security Essentials (GSEC) or Certified Incident Handler (GCIH) considered a plus;
• Relevant cybersecurity certifications must be obtained within 12 months of hire if not held at the time of appointment.