Salesforce Development Manager

The Salesforce Development Manager will lead a team to design, develop, and implement Salesforce solutions, managing the full development lifecycle, setting technical strategy and a roadmap, and collaborating with stakeholders to align with business goals., Ensure successful delivery throughout the Software Development Lifecycle through proactive leadership.

• Ensure development occurs to a high set of industry standards, minimising Technical Debt, considering security and creating supporting documentation.
• Conduct code reviews to resolve conflicts and act as an escalation point where required.
• Ensure successful handover from Build to Support functions to assist the wider Technology Department.
• Manage Deployments following the defined DevOps process and take accountability for Releases and Environments, taking steps to minimise the need for patches and emergency fixes.
• Contribute to and lead where needed Scrum Ceremonies to ensure the smooth running of an Agile Development Team.
• Participate in the planning/analysis of business requirements for system changes and enhancements alongside our PMO, Architecture & IT Ops teams.
• Effectively communicate with the project team, providing updates on progress, risks and time frames. Manage expectations and handle objections appropriately.
• Remain current with Salesforce technologies and best practices.

Our team is made up of a wide variety of people, all have a shared passion for music and a real desire to create an unparalleled experience through The Music Licence to bring simplicity to our customers and deserved rewards to musicians, songwriters, rightsholders and performers.

You will be a talented, knowledgeable individual who wants to be part of something bigger. You will have a strong focus on quality solution delivery, take on the difficult and challenging aspects of the role head on, be proactive and make things happen collaboratively.

• A passionate individual with a ‘can-do’ attitude and the ability to motivate and deliver through others.
• A quick learner with a deep technical understanding and the ability to communicate this on all levels.
• Extensive hands-on Salesforce configuration & development experience, designing and successfully delivering projects and change at an enterprise level, including upgrades, configuration changes and releases.
• Working with Agile methodologies and practices, including DevOps/release management experience.
• Superior organisational skills including outstanding accuracy and attention to detail.
• Strong analytical skills with the desire to troubleshoot and put quality first. A creative and inquisitive approach to problem solving taking pleasure in getting things right first time.
• Stakeholder management experience and the confidence to challenge where required.
• Experience in change management and governance.
• Excellent time management skills and ability to prioritise tasks, use initiative and be self-directed to meet deadlines.
• Committed to continuous development of skills and knowledge., * Technical proficiency: Strong experience with the Salesforce platform, including custom development with tools like Apex and Visualforce, as well as Salesforce APIs and integrations.
• People Leadership (direct and indirect): Proven ability to lead a team, coach, and guide professional growth.
• Business acumen: Ability to understand business strategy and translate it into technical solutions.
• Communication: Strong communication skills for collaborating with cross-functional teams and stakeholders.
• Salesforce certifications: Admin, Advanced Admin, Platform Developer I, Agentforce Specialist.
• Methodologies: Experience with Agile/Scrum methodologies.
• Experience with Jitterbit, Certinia, Pardot, Conga Composer, and Ownbackup.
• Experience of completing User Acceptance Testing and deployment for complex business processes.
• Experience with bulk data management tools, such as Data Loader, Demand Tools.
• Experience of coaching others on system understanding and best practices.
• Experience of managing system testing teams / resource.
• Additional Salesforce certifications e.g. CPQ Developer, Data Architect, Integration Architect, Omnistudio Developer.