IT Product Manager

This role helps shape how new customer experiences are introduced and optimized on the homepage. Working at the intersection of business, design, engineering, and machine learning, this person coordinates cross-functional efforts, supports data-informed decision-making, and helps ensure the homepage consistently delivers relevant, high-quality experiences that meet customer and business goals., We are seeking a collaborative, data-minded professional to join our Homepage Experience team. In this role, you will coordinate cross-functional partners to introduce and refine personalized experiences on the homepage, balancing customer relevance with business priorities. You will work closely with product, engineering, design, and machine learning teams to guide experiences from concept through implementation and measurement, and help optimize how our personalization and machine learning capabilities serve our customers.

Key focus areas: *Coordinate cross-functional teams to bring new homepage experiences to market, from intake through design, implementation, and measurement. *Balance personalized and business-driven content to deliver optimal page performance and outcomes, and clearly communicate the opportunity trade-off of business decisions *Partner with machine learning teams to improve model performance, uncover opportunities, and ensure objectives are met. *Champion measurement standards and quality to support ongoing optimization.

1. Identifies high-value opportunities and drives clear prioritization aligned to customer and business goals.
2. Proficiency with collaboration and project-tracking tools (e.G., Atlassian Confluence and Jira)
3. Strong data analysis and reporting skills, with a track record of using data to drive optimization
4. Excellent written and verbal communication, including facilitating cross-functional meetings
5. Experience collaborating across design and engineering to deliver digital experiences (e.G., Figma through implementation)

What are some preferred/nice to have skills the manager is looking for? *Familiarity with machine learning concepts and hands-on experience with AI tools *Understanding of personalization, experimentation, and performance measurement *Experience optimizing digital experiences for distinct customer segments *A strong customer focus and a commitment to quality *Comfort working with modern productivity and AI tools (e.G., GitHub Copilot)

Skills: Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Communication Skills, Content Delivery/Distribution, Cross-Functional, Customer Experience, Customer Relations, Data Analysis, Establish Priorities, GitHub, Information Technology & Information Systems, Machine Learning, Market Segmentation, Performance Management, Performance Metrics, Performance Modeling, Presentation/Verbal Skills, Process Improvement, Product Engineering, Product Management, Project Tracking, Quality Metrics, Reporting Skills, Team Player, Technical/Engineering Design, Writing Skills

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).