Network Infrastructure Support Technician

• Installing, configuring, and maintaining network hardware, software (routers, switches, firewalls, servers) and Network Infrastructure Cabling.
• Monitoring network performance, troubleshooting issues, and optimizing systems
• Implementing and enforcing security policies; conducting vulnerability assessments
• Managing user accounts, permissions, and support requests
• Documenting network configurations, changes, performance metrics, and incident logs
• Collaborating with stakeholders on infrastructure design, upgrades, capacity planning, and disaster recovery
• Occasionally working off-hours to perform updates, patches, or address emergencies

Do you have experience in VoIP administration?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field., · 6+ years of experience installing and maintaining VoIP, Physical Security and Network solutions. MSP/Integrator experience preferred.

Preferred Certifications

· CompTIA Security

· CompTIA Network+

· Genetec Security Center

· Belden Copper/Fiber (or similar)

· BICSI

· 3CX (or similar)

· Axis Communications

· Fortinet

· CWNP

Technical Skills

• Network configuration & management: routers, switches, VLANs, WANs/LANs, VPNs
• Protocols: TCP/IP, DNS, DHCP, routing protocols
• Hardware & Platforms: Expertise with routers, switches, firewalls, wireless access points, load balancers; familiarity with Fortinet environments. Monitoring & troubleshooting: network diagnostics, performance tuning, packet analysis (e.g., Wireshark), firmware/patch management

· Installation of Network Infrastructure Cabling and Hardware

· Troubleshooting of Network Infrastructure Cabling and Hardware

· Server Installation, Management, and Maintenance, * Strong analytical and problem-solving skills under pressure

• Effective written/verbal communication, capable of translating technical information to non-technical audiences
• Attention to detail and strong documentation practices
• Time management and multitasking, able to handle real-time network issues
• Collaborative disposition for teamwork with IT staff and vendors

Physical Requirements

· Ability to lift and carry equipment up to 40 pounds

· Ability to work from heights (ladders and aerial lifts)

· Ability to work in confined spaces

· Ability to sit, stand, and walk for extended periods

· Ability to work at a computer for prolonged periods

Pulled from the full job description

• Professional development assistance
• Health insurance
• Retirement plan
• Paid time off
• Health savings account
• Dental insurance
• Life insurance, * Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan