Identity & Access Governance Analyst

Within this environment, the Identity & Access Governance Analyst is key to maintaining that trust. The role ensures that access to systems and information is properly governed, controlled and managed, helping to protect Mencap’s digital landscape while enabling colleagues to work efficiently and securely.

We are recruiting for an Identity & Access Governance Analyst on a full time (37.5 hours), permanent basis.

This is a hybrid role requiring a minimum of two days per week onsite at either the London or Peterborough office. Onsite presence is expected to support collaboration with service and governance teams and to ensure effective management of access requests and controls. The role may also require ad-hoc travel to other Mencap locations where necessary.

What will you do

In this role, you will be at the heart of protecting Mencap’s digital environment, ensuring that access to systems and sensitive information is carefully governed, controlled and aligned to organisational policy. You will oversee how identity and access is managed across the technology estate, making sure colleagues have the right level of access at the right time while actively reducing security risks through the application of role-based access controls and least privilege principles.

Working collaboratively with teams across the Help Desk, Digital Platforms Squad and Enterprise Governance, you will ensure that identity and access management practices are applied consistently, securely and in line with regulatory requirements. You will take ownership of identity lifecycle processes, managing and assuring joiners, movers and leavers, overseeing privileged access, conducting access reviews and maintaining strong authentication controls across cloud and SaaS platforms.

You will play a key part in advancing Mencap’s journey towards modern identity security and Zero Trust, implementing and operating automated, policy-driven controls that strengthen governance and improve efficiency. Using tools such as Microsoft Entra ID and Microsoft 365, you will design and maintain conditional access policies and identity governance solutions that are robust, auditable and effective.

You will be trusted to challenge and scrutinise access requests, ensuring they meet organisational standards and do not compromise segregation of duties or security principles. Alongside this, you will support audit and compliance activities, maintaining accurate records and evidence that demonstrate strong governance and control.

As part of a continuous improvement mindset, you will actively identify opportunities to enhance automation, strengthen controls and reduce operational risk, helping to build a more resilient and mature identity and access management capability across Mencap.

Experience working in identity and access management, identity governance, cyber security operations or enterprise technology support within a complex organisation.

• Experience working within structured service management environments such as ITIL.
• Strong understanding of identity and access management principles including:
• Role-Based Access Control (RBAC)
• Least privilege access
• Segregation of duties
• Joiner, mover and leaver processes
• Authentication and authorisation
• Privileged access management
• Identity governance and access reviews

Experience working with identity and access management platforms including:

• Microsoft Entra ID
• Microsoft 365 identity and access controls
• Conditional Access
• Multi-Factor Authentication (MFA)
• Privileged Identity Management (PIM)
• Identity governance and lifecycle management tooling
• Experience governing access across multiple enterprise systems and SaaS platforms.
• Experience working with service management and ticketing systems within structured operational environments.
• Experience supporting audit, compliance or governance activities relating to identity and access controls.
• Strong communication, analytical, problem solvingskills with the ability to work effectively with both technical and non-technical stakeholders.
• Strong attention to detail and ability to manage sensitive access controls accurately and consistently.
• A commitment to Mencap’s values and a desire to support the organisation’s mission to improve the lives of people with a learning disability

Pulled from the full job description

• Annual leave
• Employee discount, Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.

• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.