Testing Specialist

Testing Specialists work under the direction of the Testing Center Supervisor to administer and proctor a wide range of exams to support CCA students, CCCS students, Concurrent Enrollment partners, and the greater Aurora community. As part of this work, Specialists are responsible for general administrative and office management tasks. In addition, Testing Specialists are responsible for the upkeep and maintenance of the Testing Center’s locations. The Testing Center currently has three locations: CCA CentreTech Campus, CCA Lowry Campus, and Buckley Space Force Base. Testing Specialists will work predominantly at the CentreTech location., Testing Duties Administer and proctor exams, including but not limited to the following:

• Make-up exams
• Accommodated exams
• Third-party / remote exams
• Accuplacer placement exams
• ATI TEAS public health exams
• CLEP and DSST credit for prior learning exams
• Meazure Learning professional certification exams
• National Testing Network professional certification exams
• Kryterion Testing Network certification and credentialing exams

Testing Specialists must acquire administrative and proctor certifications for all currently offered exams within 30-days of hire. Certifications must be maintained throughout the duration of employment at CCA. All exams will be administered and proctored in accordance with vendor guidelines and Testing Center policy. Specialists will ensure a quiet, calming testing atmosphere is maintained, including remote/virtual testing environments Testing Specialists will document any instances of cheating or academic dishonesty and, in consultation with the Testing Center Supervisor, report these instances to CCA or the appropriate vendor.

Administrative Duties

• Evaluate and process English and Math Placement Questionnaires in Formstack
• Enter student placement data and notes into Banner, CCA’s student information system
• Verify Accuplacer test scores upload into Banner and correct any discrepancies
• Prepare, process and return submissions for make-up exams and accommodated exams
• Assist with online scheduling for the Testing Center and related vendors
• Protect the confidentiality of student and client information in accordance with FERPA and vendor policies

Office Management Duties

• Maintain assigned Testing Center schedule, currently M-F 8:30am - 5:00pm; hours subject to change
• Occasionally be available for half-day testing work a few Saturdays per year during peak registration periods
• Monitor office supply use and order supplies when needed
• Research and maintain testing-related software when needed
• Create and manage physical exam files as needed
• Process documents and other information on the shared CCA Testing drive as needed
• Troubleshoot basic technical issues related to computer-based testing and work with IT to resolve issues as they arise
• All other duties as required by the position

Do you have experience in Working with students from diverse cultural backgrounds?, Do you have a Bachelor’s degree?, The ideal candidate will have extensive customer service experience with a proven record of exceling in organizational tasks and self-guided time management. In addition, candidates must demonstrate a strong attention to detail, a history of effective collaboration with a team, and a commitment to a growth mindset., * Bachelor’s Degree in any field/area of study

• Two years of experience in a customer facing role
• Proven history of providing excellent customer service with little supervision
• Demonstrated excellence in interpersonal communication
• Demonstrated history of learning and adapting to new software, platforms, and related technologies
• Demonstrated ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities, * One year of experience in administering and proctoring academic and certification tests
• One year of experience working in a community college
• Proficiency in Spanish (primarily verbal)

Pulled from the full job description

• Tuition reimbursement
• Retirement plan, Salary Range: Anticipated salary range is $52,508.84- $60,385.17 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits.

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population., CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.