Head of Payments Solutions (IT) (all humans)

The Payments Tribe is responsible for all payment solutions for Austria and the Group Payment function, including SWIFT, payment compliance systems, and card backend systems. We are seeking an IT leader to head this tribe, working closely with business stakeholders. In this role, you will be shaping the future of digital payments, enabling seamless transactions for millions.

As the Head of Payments Solutions (IT), you will lead with a customer and reliability focus, enabling your teams to deliver value while maintaining the highest standards. You will foster technical excellence and continuous learning, empowering sustainable growth through ongoing development. By bridging business and technology, you will drive quality through culture, building for the long term with a focus on impact over mere activity.

What to do:

• Co-lead the Payments Tribe with key business stakeholders to translate business strategy into innovative technology solutions
• Provide strategic leadership for the Payments Tribe’s IT roadmap, ensuring alignment with business objectives for growth, stability, and innovation across Erste Group
• Drive the automation and optimization of payment processes to enhance efficiency and reliability
• Collaborate closely with other Tribes utilizing payment functions to ensure an excellent end-to-end customer experience
• Ensure the highest standards of security, reliability, and performance for all payment systems
• Stay abreast of emerging payment technologies and industry trends, proactively identifying opportunities for innovation
• Lead and develop a high-performing team of payment technology experts
• Manage relationships with external vendors and partners in the payment ecosystem

You check these boxes:

• Proven engineering leader with expertise in modern software development practices in a complex, high-volume, multi-technology environment
• Deep expertise in payment systems architecture, integration, and operations
• Strong understanding of payment regulations, international standards (e.g., SWIFT, PSD2), and compliance requirements
• Strategic thinker who can define and implement a technology roadmap aligned with diverse business goals across Erste Bank and subsidiaries
• Excellence in building and maintaining relationships with business leaders, fostering joint management of the Tribe consisting of mixed teams

• Ability to lead and motivate integrated teams spanning business, IT, and external partners in a complex multi-entity environment
• Strong communicator who can translate between business and technical audiences
• Track record of delivering complex IT projects in highly regulated environments
• Passion for building stable, secure, and scalable platforms

• Possibility to benefit and learn from our international, talented and passionate community at Erste
• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic
• Health Centre - The Erste Campus operates a fully equipped health centre that offers all employees a high standard of medical services during working hours.
• Employee benefits - Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.
• Employee Referral Program - Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital
• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 90.000,– gross per year. But this is just a formality, we are more than happy to discuss your actual expectations., Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.