Infrastructure Specialist

The Infrastructure Specialist analyzes, recommends, and selects the organization’s Information Technology (IT) solutions that meet industry standards; identifies areas of improvement by continuously assessing current IT processes, technology, and vendors; and supports the organization’s governance, risk management, and compliance efforts., * Analyze, recommend, and selects the organization’s IT solutions that meet industry standards

• Support the organization’s technology strategy by delivering optimal service to technology end users
• Identify areas of improvement by continuously assessing current IT processes, technology, and vendors
• Provide second tier support for the IT help desk
• Coordinate the maintenance of essential IT operations (i.e., operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware)
• Collaborate with the Facilities team to implement IT solutions (i.e., TV cabling)
• Leverage technology to support both current and future infrastructure needs
• Maintain IT policies and SOPs
• Research and evaluate emerging technologies, hardware, and software
• Stay current on new technology features or other competitive solutions to meet the organization’s network needs
• Support the organization’s governance, risk management, and compliance efforts (i.e., SOX, audits, cybersecurity)
• Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
• Other duties as assigned

• Minimum 3 years’ experience in a similar role
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
• Strong knowledge of large network systems, cyber security solutions, and desktop support
• Experience in oil and gas service industry preferred, but not required
• Excellent verbal and written communication skills, can effectively interact with personnel at all levels of the organization
• Personable and customer service oriented
• Excellent time and project management skills, able to prioritize workload
• Strong critical thinking and decision-making skills
• Expert knowledge of Microsoft Office 365 platform and Azure