Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

10 years minimum

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Confluence JIRA DevOps Issue Tracking Systems Linux System Administration Red Hat Enterprise Linux Web Applications Grafana Gitlab

Job description

• Support the DevOps team in testing and troubleshooting our web application
• Collaborate with operations and development teams to identify testing needs and develop test plans
• Triage reported operational issues
• Monitor Tier 1 application health and status metrics
• Report issues detected during testing or system usage via the ticketing system
• Perform system and application installations and upgrades
• Provide operational support and/or training to users
• Monitor and respond to application-related Jira Service Desk tickets
• Occasionally respond to mission-critical after-hours calls
• Participate in minor CONUS/OCONUS travel (~1-2 times per year)

Requirements

• 10 years of experience with a Bachelor’s Degree in a technical discipline or 14 years without the degree
• Experience with GitLab and CI/CD pipelines
• Experience working in Linux environments (RHEL 8/9, Rocky 8/9)
• Experience with Grafana
• Experience with Jira and Confluence
• Experience providing customer support through Jira Service Desk
• Active TS/SCI security clearance with a current polygraph is required

Apply for this position

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Apply on www.indeed.com

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