Senior Ops Engineer 10881844

We are seeking a highly experienced Senior Ops Engineer to support and optimize mission-critical, internet-facing commercial banking systems. You will ensure the availability, reliability, and performance of the Order Manager platform across all environments, driving preventive monitoring, automation, CI/CD excellence, and secure operational practices., This role requires deep technical expertise across Azure, CI/CD, TIBCO, monitoring tooling, scripting, and production support. You will work in a high-pressure, high-impact environment aligned with Agile ways of working and the ING Orange Code.

• Ensure availability, reliability, and performance of major internet-facing commercial banking systems.
• Monitor and support all Order Manager environments using automation and preventive testing.
• Analyze database and application performance; recommend and implement tuning improvements.
• Drive preventive monitoring and alerting strategies using OSS tools (Grafana, Kibana, Prometheus).
• React to incidents, participate in standby/on-call rotations, and support 24/7 production environments.
• Implement CI/CD best practices using Azure DevOps, Git, Maven, Ansible.
• Support automated deployments across container and non-container platforms.
• Integrate security, privacy, and compliance requirements into operational workflows.
• Provide tools and suggestions to reduce development lead time and improve delivery efficiency.
• Collaborate closely with engineering, security, and operations teams in an Agile environment.
• Troubleshoot complex infrastructure, deployment, and application issues.

• Strong hands-on experience with Azure (deployments, repositories, code reviews).
• Deep experience with CI/CD pipelines and DevOps tooling.
• Strong knowledge of TIBCO BW 5.x and EMS.
• Experience with Grafana, Kibana, Prometheus and dashboard creation.
• Excellent scripting skills (Bash, Unix).
• Strong understanding of relational databases; Oracle experience is a major plus.
• Experience in banking environments supporting production systems.
• Strong analytical skills with the ability to summarize key insights.
• Ability to work under pressure and participate in standby/on-call rotations.
• Strong communication skills (English).
• Experience working in large corporate environments while remaining hands-on and independent.

• Solid understanding of Agile, Scrum, Kanban.

• Experience with test automation tools (e.g., Parasoft).
• Risk & compliance affinity.

• Experience with 24/7 production support environments.

• DevOps CI/CD
• DevOps Testing
• TIBCO BW
• Azure Cloud Operations
• Production Support
• Agile Delivery