Eu Sdk Support Engineer (B2B) - Pico Global Operations Barcelona Regular

As a world?renowned VR/AR brand with independent innovation and R&D capabilities, PICO has been at the forefront of the consumer electronic market.We have teams in Northern America, Europe, Japan and South Korea.We are looking for a creative SDK Support Engineer to join us to build our AR/VR team, to develop and lead new optical module development for PICO products.ResponsibilitiesWork with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met.Take ownership of SDK?related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution.Collect various B2B customer requirements and collate results to share with the Product teams.Develop strong cross?functional relationships with B2B customers, in order to implement optimal integrity solutions.Maintain and update open?source demo libraries on GitHub and other platforms.Create and maintain comprehensive technical documentation, including user guides, manuals, FAQs, and process workflows, to support both internal teams and B2B customers.Provide comprehensive product support and demos for events and workshops.QualificationsMinimum: Bachelor’s degree with 3+ years experience working as an SDK engineer or technical support role for consumer electronics or related industries.Proven experience in SDK development (Unity, Unreal Engine or native platforms).Experience in mobile app/game optimization, understanding of hardware and software constraints and related components.Experienced in software project management or software technical support.Preferred: Demonstrate experience in a customer?facing role within the information technology industry.Preferred: Ability to document and communicate complex technical concepts clearly to both technical and non?technical audiences.Preferred: VR/AR/MR and Android development experience.Preferred: OpenXR knowledge and understanding.Preferred: Strong communication, organizational, analytical, and problem?solving skills.#J-*****-Ljbffr

Minimum: Bachelor’s degree with 3+ years experience working as an SDK engineer or technical support role for consumer electronics or related industries. Proven experience in SDK development (Unity, Unreal Engine or native platforms). Experience in mobile app/game optimization, understanding of hardware and software constraints and related components. Experienced in software project management or software technical support. Preferred: Demonstrate experience in a customer?facing role within the information technology industry. Preferred: Ability to document and communicate complex technical concepts clearly to both technical and non?technical audiences. Preferred: VR/AR/MR and Android development experience. Preferred: OpenXR knowledge and understanding. Preferred: Strong communication, organizational, analytical, and problem?solving skills. #J-*****-Ljbffr

As a world?renowned VR/AR brand with independent innovation and R&D capabilities, PICO has been at the forefront of the consumer electronic market.