Senior Network Administrator

Reporting to the AVP, Infrastructure and Core Systems, the Senior Network Administrator is responsible for the day-to-day operation, maintenance, and support of the organization’s network infrastructure. This role ensures reliable connectivity and performance of network systems, including LAN, WAN, wireless, and associated hardware and software. The Network Administrator monitors network performance, troubleshoots issues, and supports users and systems to maintain business continuity. Additionally, this position collaborates with IT staff and vendors to resolve technical problems, enforce network standards, and support the organization’s operational and technology objectives..

Primary duties and responsibilities:

• Monitors and optimizes network performance, availability, and utilization across all locations.
• Assists with installation, configuration, and maintenance of servers, switches, and firewalls.
• Monitors data circuits and connectivity between Credit Union locations.
• Monitors systems, such as email archiving and retrieval.
• Ensures adherence to IT policies, procedures, and regulatory requirements.
• Participates in audits of hardware, software, and access controls.
• Assists in analyzing system capacity and capabilities, and makes recommendations to the AVP, Infrastructure and Core Systems.
• Installs, configures, and maintains workstations, printers, and ancillary equipment.
• Leads provisioning and deployment of laptops and mobile devices.
• Performs software installations and upgrades.
• Leads provisioning and maintenance of user accounts and application access.
• Assists with Active Directory administration and periodic audits.
• Provides helpdesk support, including troubleshooting hardware/software issues and fulfilling service requests.
• Acts as the initial point of contact for IT vendors and coordinates issue resolution.

Do you have a valid Driver’s License license?, Do you have experience in VPN management?, Do you have a Associate’s degree?, * Associate’s degree (AA) in Information Technology, Computer Science, or a related field from a two-year college or technical school; or a minimum of five years of related experience and/or training with enterprise systems, including Windows Server environments, Linux operating systems, networking (TCP/IP), and Cisco switching and firewall technologies; or an equivalent combination of education and experience. Professional certifications such as Microsoft MCSA/MCSE and or CompTIA A+ and Network+ are preferred.

• Working knowledge of various Microsoft Office computer programs, such as Word, Excel, PowerPoint, Visio, etc.
• Valid California driver’s license and current auto insurance. Must have a vehicle for trips to and from Credit Union branches.
• Ability to remote VPN access to troubleshoot from home.
• Strong analytical and problem-solving skills, effective communication, and the ability to present recommendations and ideas.
• Ability to immediately adapt to changing requirements and conditions, showing a sense of urgency when necessary.
• Excellent time management and prioritization skills, well organized, detail-oriented, and able to manage multiple priorities.
• Must be bondable by the credit union’s insurance agency.

Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Caltech Employees Federal Credit Union is an exclusive financial institution serving the California Institute of Technology and the extended Caltech community. For more than 75 years, CEFCU has been consistently offering only those selective financial services in which it excels. CEFCU is known for its high savings rates, low loan rates, and exclusive membership base. Guided by our core values of: Members First, Financial Strength, Ethics and Importance of People, CEFCU serves more than 35,000 members in four office locations. With more than $2.1 billion in assets, CEFCU is rock solid, stable and secure!