IT Support Engineer

• Provide 1st-3rd line support for users across our UK sites.
• Manage and maintain Windows desktop and server environments.
• Support and administer webservers, Azure services, Intune, and develop Power Automate workflows.
• Troubleshoot and resolve technical issues quickly and effectively.
• Assist with system migrations, upgrades, and deployment projects.
• Develop and maintain automated workflows to streamline business processes.
• Participate in an on-call rota to provide out-of-hours support for key systems.

Technologies:

• Active Directory
• Azure
• Cloud
• Support
• ITIL
• Microsoft 365
• Windows
• Office 365

• Proven experience supporting Windows desktop and Windows Server platforms.
• Knowledge of Azure Active Directory, Intune, and modern cloud services.
• Experience with webserver management (IIS or similar).
• Familiarity with Power Automate or other workflow automation tools.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills, with the confidence to support staff at all levels.
• Willingness to travel occasionally to our UK sites.
• A flexible, proactive, and team-oriented mindset.
• Microsoft 365 Certified: Modern Desktop Administrator Associate.
• Microsoft Certified: Azure Administrator Associate.
• ITIL Foundation certification or equivalent knowledge of IT service management.

We are seeking a dynamic IT Support Engineer to join our small but dedicated IT team in Stansted, UK. This is a varied, hands-on role supporting business-critical systems across multiple sites, with occasional travel between our UK locations. We offer a competitive salary of £40,000 per year and a strong benefits package that includes a 7% employer pension contribution, 3x life assurance, private healthcare and dental cover, an electric car scheme, cycle to work scheme, private dental insurance, and private medical insurance. We are looking for someone who is flexible, proactive, and ready to play a key part in keeping our systems running smoothly.