Senior Product Data & Master Data Lead

We are seeking an experienced and highly organised Senior Product Data & Master Data Lead to take ownership of our product catalogue and master data across our ERP system, Product Information Management platform and Shopify e-commerce store.

In this pivotal role, you will establish strong data governance standards, manage the complete product lifecycle and ensure that product, pricing, inventory and regulatory information remains accurate and consistent across all systems. You will work closely with Purchasing, Category Management, Logistics and E-commerce teams to improve workflows, remove data bottlenecks and support faster, more accurate product launches.

This is an operational leadership role suited to a proactive data professional who can take full accountability for thousands of complex medical product SKUs while helping Farla Medical strengthen its digital and e-commerce capabilities., * Take ownership of the complete product lifecycle, including the creation, enrichment, updating and discontinuation of SKUs across ERP, PIM and Shopify.

• Develop and enforce product data governance rules, naming conventions, taxonomy standards and data-quality procedures.
• Act as the central point of contact for product and master data across Purchasing, Category Management, Logistics and E-commerce.
• Conduct regular product data audits to identify missing information, inconsistencies, duplicate records and incorrect classifications.
• Own and optimise the Product Information Management platform as the central source of accurate product information.
• Manage medical product attributes, including NHS and NHS Supply Chain codes, CE and UKCA marks, regulatory classifications, clinical specifications, expiry information and hazardous-material indicators.
• Manage product data mapping, bulk imports, transformation rules and system synchronisation between ERP, PIM and Shopify.
• Oversee the creation and publication of products on Shopify, including titles, descriptions, variants, collections, tags, SEO metadata and pricing.
• Ensure minimum order quantities, stock-availability rules, pack sizes, unit pricing and tiered B2B or NHS pricing are accurately displayed.
• Monitor product-page quality to improve searchability, customer experience and online conversion while reducing avoidable customer enquiries.
• Manage ERP master data, including cost prices, selling prices, supplier SKUs, barcodes, GTINs, product dimensions and weights.
• Ensure units of measure are correctly translated between supplier purchasing formats and customer-facing sales formats.
• Identify opportunities to streamline workflows, improve data accuracy and support faster product launches.
• Maintain high standards of data integrity across more than 10,000 medical products.

• At least three years’ experience in a Product Data, Master Data, Data Governance or similar role.
• Proven experience managing or optimising a Product Information Management system such as Akeneo, Pimcore, InRiver or a similar platform.
• Hands-on experience managing complex products, variants, tags, collections and metadata within Shopify or Shopify Plus.
• Good understanding of ERP product and inventory data structures, ideally using systems such as Sage, NetSuite, SAP or Microsoft Dynamics.
• Advanced Microsoft Excel or Google Sheets skills, including VLOOKUP, XLOOKUP, INDEX/MATCH, PivotTables and bulk data-cleaning formulas.
• Strong understanding of product taxonomy, naming conventions, data governance and product catalogue management.
• Experience managing bulk imports, product-data mapping and data synchronisation between multiple systems.
• Excellent attention to detail, with the ability to identify and resolve data-quality issues before they affect customers or fulfilment.
• Strong organisational and project-management skills, with the ability to manage competing priorities and large volumes of product information.
• Confident communication and stakeholder-management skills across Purchasing, Logistics, E-commerce and senior management.
• A proactive leadership mindset with the confidence to establish standards, challenge inconsistencies and take full ownership of product data.
• Experience within healthcare, medical supplies, B2B e-commerce or wholesale would be advantageous.