working student - End User Services
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Role details
Tech stack
Job description
United in IT. Agile in Action. - This is the motto we use for our daily work at OHB Information Technology Services GmbH. We understand IT as a central factor in today’s digitalized working world, which is why we actively shape it within the OHB Group. Would you like to be part of this? With us, you will take on responsibility from day one and you will have the opportunity to contribute your skills and ideas in an interdisciplinary working environment. We offer you varied activities that we will put into practice together. Would you like to develop further with us? Then we look forward to getting to know you and shaping the future together. Your Tasks
- Assisted with the installation, configuration, and deployment of hardware and software for employees
- Supported User Lifecycle Management activities, including the creation, modification, and assignment of user accounts and access permissions
- Assisted the Service Desk in handling IT service requests and incident resolution
- Analyzed and resolved day-to-day IT issues within client and workplace environments
- Contributed to the implementation, documentation, and continuous improvement of IT services and processes
- Supported IT rollouts, migration projects, and broader digital transformation initiatives
- Maintained technical documentation and knowledge base articles
What You Can Expect
- Exposure to the IT environment of a global high-tech company
- Participation in exciting digitalization and modernization projects
- Collaboration with an experienced team dedicated to supporting your professional and personal development
- Flexible working hours that can be aligned with your academic schedule
- The opportunity to gain hands-on experience in End User Services, Modern Workplace solutions, and IT Service Management (ITSM)
Requirements
- Currently enrolled in a degree program in Computer Science, Business Informatics, or a related technical field
- Solid general IT and computer skills
- Basic understanding of IT infrastructure, operating systems, networking, and Microsoft environments
- Strong interpersonal skills with a customer-focused and service-oriented mindset
- Ability to work independently in a structured, organized, and reliable manner
- Proficiency in both German and English, with strong written and verbal communication skills
- Team-oriented, eager to learn, and motivated to gain practical experience in an IT environment
Benefits & conditions
Work Life Balance: Flexible working hours & special leave days Mobile Work: Hybrid work Structured on-boarding process Development: individual professional development (incl. E-Learnings) space projects Additional benefits: accident insurance Catering: High standard company restaurant & generous meals subsidy Mobility: Subsidized Deutschland ticket & parking lots Company parties & events: Christmas party, Satellite launch events, NextGen Speakers Night A complete overview of our benefits and more details . Become part of our international team and take your professional and personal development to a new level. Don’t fulfil all the requirements? No problem - we are happy to receive applications with partial matches! We are looking forward to your application in German or English via our online tool. OHB Information Technology Services GmbH Human Resources Questions regarding this posting? Julija Jelisavac is available under  .
About the company
The listed technology group OHB SE is one of the leading companies in the European space industry. Around 3,200 employees in Germany and other EU countries work on important aerospace programs of our time. The OHB Information Technology Services GmbH with locations in Bremen and Oberpfaffenhofen is the internal partner for all IT-related topics. By combining know-how and technology, we enable optimal processes, provide an efficient IT environment and IT services, and promote digitization within the Group. We owe our success to our employees and their passion for innovation, commitment and initiative. OHB Information Technology Services GmbH in Bremen is looking for a working student - End User Services (m/w/d)
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