Senior Infrastructure Engineer

We are looking for an Senior Infrastructure Engineer - Consulting to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass delivering real-world solutions that make a difference for our clients. You’ll get involved in everything from project planning through to delivery and handover, all while working alongside a supportive and knowledgeable team.

Typical projects include a mix of on-premise and cloud work, so no two days are the same. You might be configuring new cloud services, migrating Microsoft 365 environments, deploying or upgrading virtual servers, installing and securing firewalls, setting up VPNs, or implementing backup and disaster recovery solutions. There’s plenty of variety, and you’ll often be hands-on with new technologies, helping clients modernise their systems and improve reliability, performance, and security.

Project Delivery (80%) * Delivering implementation projects to our customers.

• Creating excellent documentation.
• Project handovers to service delivery.
• Implementing new technologies.

Project Scoping \ Planning \ Training (20%) * Internal training supporting staff members in their development

• Scoping and Planning successful projects
• Mentoring junior team members., * Qualifications - Relevant networking, infrastructure and Microsoft qualifications (CCNA, JNCP, MCSA, VCP)
• Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manage
• Cloud - Experience with public and private cloud such as AWS and Azure
• Virtualisation - Maintaining and updating VMware vSphere and Hyper-V environments, including replication and failover
• VOIP - Experience supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems
• Security - Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions.
• Windows Server - Installation and configuration
• Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters
• Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud)
• Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls
• Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support
• Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

Pulled from the full job description Referral programme Life insurance Paid volunteer time Private medical insurance Cycle to work scheme, If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £55,000 - £60,000 per annum depending on skills and knowledge
• Hybrid working - After probation, split time evenly between office and home
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus - if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with Vitality Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme