Technical Program Manager

Payactiv is seeking a Technical Program Manager based in our Milpitas CA office, who is passionate about creating user-centric fintech solutions that empower businesses and workers alike. This role requires a strategic thinker and customer advocate who thrives in a fast-paced environment and excels at cross-functional collaboration. The ideal candidate will have a strong technical background, a deep understanding of financial products, and a relentless focus on delivering exceptional user experiences. What you will do…

• Manage End-to-End Migration: Oversee the entire migration process for new enterprise clients, ensuring a smooth, efficient, and timely transition from legacy systems.
• Data Mapping and Integrity: Execute and validate complex data mappings, including Employee ID transitions (old ID to new ID), Paygroup configurations, and Payroll Calendar alignments between current and new providers.
• System Coordination: Coordinate seamlessly between legacy systems, current payroll platforms, and new time & attendance software to facilitate technical integrations and data migration.
• Timeline Oversight: Develop and manage customized migration project plans, establishing and tracking key performance indicators (KPIs) to ensure all milestones are met without service interruption.
• Credential and API Management: Guide clients through credential setups for payroll and time platforms, including the acquisition of sensitive integration data such as Vanity URLs, OAuthID/ClientIDs, and OAuth Secrets from third-party vendors.
• Stakeholder Training: Provide technical demonstrations and comprehensive training to client stakeholders to ensure successful platform adoption following the migration.
• Risk Mitigation: Proactively identify and resolve potential technical roadblocks or data discrepancies during the migration lifecycle, escalating issues as necessary to maintain project velocity.
• Strategic Advisory: Serve as a trusted advisor, offering best-practice recommendations for data structure and system configuration to maximize the client#39;s return on investment.

• Bachelor’s degree in computer science, information technology, engineering, or a related technical field. Master’s degree is a plus.
• 3-5 years of experience in technical program management, project management, product delivery, or related roles in software, fintech, financial services, or other technology-driven environments.
• Proven track record of managing complex software development and integration projects from requirements through production launch, with accountability for scope, schedule, dependencies, risks, and stakeholder communication.
• Working knowledge of software development life cycle (SDLC), Agile/Scrum practices, release management, QA/UAT, production deployments, and common engineering delivery processes.
• Practical understanding of RESTful APIs, JSON, webhooks, authentication/authorization concepts, API documentation, and system-to-system integrations; ability to work with engineers to understand integration flows and troubleshoot delivery issues.
• Demonstrated experience working with geographically distributed and offshore software development teams, including managing time-zone differences, handoffs, communication, dependencies, and delivery commitments.
• Strong analytical and problem-solving skills; comfortable reviewing technical documentation, API specifications, logs or error details, data flows, and implementation plans with engineering teams.
• Excellent written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders and drive decisions across Product, Engineering, Operations, clients, and partners.
• Proficiency with delivery and collaboration tools such as Jira and Confluence; familiarity with API tools such as Postman, Swagger/OpenAPI, or similar tools is strongly preferred.
• Familiarity with cloud-based applications, data integrations, databases/SQL concepts, observability, or production support workflows is a plus.
• Ability to participate in technical discovery and integration meetings, ask informed questions, identify missing requirements, and drive issues to closure without requiring hands-on software development.
• Experience in fintech, payments, payroll, earned wage access, financial wellness, or other regulated technology environments is highly desirable.
• PMP, Scrum, SAFe, or other relevant program/project management certification is a plus.
• Willingness and ability to travel domestically and internationally as business needs require for client meetings, partner engagements, implementation activities, and collaboration with distributed/offshore teams.

3.53.5 out of 5 stars Milpitas, CA 95035 $120,000 - $140,000 a year, Pulled from the full job description

• Tuition reimbursement
• 401(k)
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Family leave, What we offer…
• Company sponsored Health, dental, and vision insurance
• 401K, traditional, and Roth with company match
• Tuition Assistance or Tuition Reimbursement
• Monthly Gym Reimbursement
• Paid time off to volunteer
• Paid Family Leave
• Unlimited Paid Time Off
• Complimentary office lunches
• Opportunity to work with a great team committed to making a difference.
• Career Growth: Take on high-impact responsibilities with ample opportunities for leadership and advancement.
• Impact-Driven Mission: Be part of a company dedicated to improving financial wellness for millions of workers.
• User-Centric Culture: Build products that genuinely improve people’s lives by prioritizing user experience and accessibility.
• Fast-Growing Fintech: Work in a dynamic environment at the forefront of financial innovation.
• Salary Range: $120K to $140K plus Bonus

Payactiv, Inc. is a leading financial technology company revolutionizing the way workers access and manage their earnings. As the pioneer of Earned Wage Access (EWA), we empower employees with real-time financial flexibility while enabling businesses to improve workforce engagement and productivity. Our mission is to provide inclusive financial wellness solutions that improve the lives of millions of workers.