Product Manager (Salesforce Revenue Cloud)

The Product Manager, Salesforce Revenue Cloud, will work as part of the Digital Growth Solutions team to implement and support Salesforce Revenue Cloud [Configure, Price.,} Quote for the B2B Sales organization. This will be a remote work-from-home position located in North America.

Your Contribution:

• Move fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors you’ll need for success at Logitech. In this role you will:
• Work as a Business Analyst to support the Salesforce Revenue Cloud rollout for our EU region. Also assist with planning and scoping for any subsequent rollouts
• Act as a dedicated business/ solution architect to conduct complex analysis and requirements definition for Salesforce Revenue Cloud, define user stories, validate acceptance criteria and dependencies
• Document functional business requirements, process flow diagrams, and business cases
• Work with Revenue Cloud admins and developers to ensure stories are built to spec, and acceptance criteria are met. Be the first point of contact to test user stories
• Interface with Business and IT cross functional teams to identify and resolve business systems problems.
• Perform hands-on solution design, prototyping, proof-of-concepts, and process design tasks as required in support of current and new projects in CPQ domain
• Create and deliver high quality presentations to functional and executive stakeholders, incorporating data driven insights and AI enabled analytics where applicable
• Assists planning projects/programs, and supports business process redesign
• Create documentation, conduct testing and cutover activities in concert with other team members. Create AI enabled templates to be leveraged for subsequent releases
• Be one of the first points of contact for user support and problem solving

• 8+ years of relevant experience with Salesforce Sales Cloud with at least 3 years working with Salesforce CPQ/Revenue CLoud.

o Must have worked on multiple full lifecycle Salesforce CPQ implementations with strong expertise in Salesforce Sales Cloud and Salesforce CPQ.

o Must have experience integrating Salesforce CPQ with other key systems such as a Partner Portal, ERP etc.

• Deep understanding of Salesforce CPQ/ Revenue Cloud: This includes knowledge of core functionalities like product configuration, pricing rules, quoting workflows, amendments, renewals, contract management, approvals and system integrations

• Expertise in the Quote to Cash lifecycle for a B2B business, preferably one that sells via a multi-tier channel model

• Experience with selling Services subscriptions - services auto attach, renewals, co-terming etc.

• Experience working in a global, multi-currency, multi-country environment

• Experience integrating with Oracle Channel Revenue Management module a plus

• Experience working with cross-functional teams such as Sales, Marketing, Finance and IT.

• Ability to bring a consulting approach to help business solve issues and challenges

• Thorough understanding of the software development lifecycle and project management methodologies such as Agile and Waterfall.

• Excellent verbal, active listening and written communications skills that should be equally effective with IT, marketing, and sales

• Outstanding leadership and organizational skills. Ability to work in a fast-paced setting and prioritize among competing tasks and assignments

• Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members

• Serve as an AI champion, leading AI enablement efforts across various deliverables to create a library of Revenue Cloud \CPQ library of artifacts

In addition, preferable skills and behaviors include:

• Salesforce Sales Cloud Analyst/ Administrator certification

• Salesforce Reporting or CRM Analytics Reporting expertise a plus

• Salesforce Revenue Cloud Certification