Platform Partner Manager

As an MRC Platform Partner Manager, you’ll build, manage, and strengthen key partnerships across the Mortgage Research Center platform, including affiliate and vendor relationships. You’ll work closely with Partner Account Analysts to evaluate performance and make smart, data-driven optimizations tailored to each partner.

In this role, you’ll oversee technical setup and day-to-day workflows for assigned partners while keeping a long-term eye on trends, risks, and growth opportunities. You’ll also act as a proactive internal communicator, helping teams stay aligned on partner performance and upcoming changes. This is a great fit for someone who enjoys both relationship management and digging into performance data.

Here’s a snapshot of what you’d be doing:

• Serving as the primary day-to-day point of contact for assigned partner accounts, building strong relationships and leading account optimizations.
• Tracking and reporting on partner campaign performance, identifying issues, uncovering insights, and recommending improvements based on data.
• Proactively communicating performance updates, risks, and opportunities to internal stakeholders to keep everyone aligned.
• Collaborating with Marketing, Product, and EL Ventures teams to apply best practices to both existing and new partner opportunities.
• Partnering with Account Analysts to deliver automated and ad hoc performance reports to internal and external stakeholders.
• Supporting onboarding of new partners, including KPI setup, reporting standards, and assisting with billing or invoicing reconciliation when needed.
• Participating in partner meetings and presentations. Occasional travel may be required.
• Pitching in wherever needed to help foster a supportive and collaborative team culture.

Whether you come from a background in account management, digital marketing, performance marketing, or affiliate partnerships, you can be successful in this role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!, * You bring strong customer service skills and know how to build and maintain professional relationships.

• You thrive in a fast-paced, results-driven environment and enjoy balancing multiple priorities.
• You’re comfortable working in a highly collaborative setting and communicating across teams.
• You use data to guide decisions and feel confident analyzing performance metrics.
• You have a high attention to detail and take pride in getting things right.
• You communicate clearly and professionally, both written and verbal.
• You have experience in marketing account management, ideally within online lead generation or digital advertising.
• You’re comfortable working in a digital environment and learning new platforms and tools.
• You have advanced Excel skills and feel confident manipulating and interpreting data.
• You show up consistently and can be counted on to get the job done.

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box - don’t sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.