Senior Professional Services Engineer

At Air IT, we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards., * Deliver IT system migration and infrastructure refresh projects for SME businesses.

• Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
• Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
• Collaborate with the PMO to schedule and manage customer projects smoothly.
• Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.
• Provide comprehensive handovers to our Service Desk upon project completion.
• Maintain accurate project records within our CRM system
• Creation and maintenance of site documentation and knowledge base articles/SoP documents.

Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!, * Proven track record in IT project delivery

• Microsoft Azure IaaS (Compute, Networking & Storage) solution provisioning & management experience.
• Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
• Microsoft Intune deployment & management experience for Mobile Devices & Mobile Application Management.
• Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
• Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
• Microsoft Exchange administration & migration experience - On-premise and Exchange Online with 365.
• SharePoint Online deployment & migration experience.
• Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
• High-level understanding of network topologies from simple single LAN’s to complex multi-VLAN environments.
• Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
• Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices - Mainly Microsoft, Apple, and Android operating systems.
• Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
• Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.
• Excellent communication and customer service skills.
• A valid driving license for on-site project work.

Pulled from the full job description

• Annual leave
• Employee discount
• Life insurance
• Employee assistance programme
• Company pension
• Paid volunteer time
• Cycle to work scheme, Joining Air IT means unlocking a world of perks and opportunities, including:

Health & Wellbeing

• Virtual GP (24/7 access for you & family)
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Group Life Assurance & Income Protection

Time Off & Life Balance

• Celebration Day
• Annual Leave Purchase Scheme
• 2 Paid Volunteering Days
• Enhanced Family Leave

Financial & Lifestyle Perks

• Cycle to Work & Technology Vouchers
• Discounts via Perks at Work
• Pension Scheme

Optional Benefits (Opt-In)

• AirPerks flexible benefits
• EV Car Scheme (launched Feb 2026)
• AirPerks Rewards Platform (shopping discounts, AirCoins, recognition)

Additional Highlights

• Hybrid working options
• Learning & development
• Social events, competitions & incentives
• Discount & Cashback Scheme
• Life Insurance, EAP & Virtual GP

We are a team that radiates strength and collaboration, constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and Air alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.