Systems Cloud Administrator

This position is for a large software client. The Senior Systems Cloud Administrator will be responsible for the overall evaluation, design, and daily operation of the Corporate IT SAS (Server and Application Services) environment.

This role serves as a hands-on server administrator who evaluates complex system requirements and designs, implements, and maintains the most efficient solutions. The Senior Systems Cloud Administrator will develop and document technical standards, identify and evaluate new products, interface with vendors to purchase new hardware and software, and collaborate with other IT teams to provide guidance in resolving system and application issues.

The Senior Systems Cloud Administrator will be directly responsible for the installation, configuration, upgrade, patching, maintenance, and monitoring of the SAS environment across the entire enterprise while ensuring compliance with various security and encryption protocols for U.S. national security.

Key deliverables for success include ensuring 100% availability of the environment, implementing fault and performance management, and enforcing corporate network, system, and application security procedures.

General Responsibilities

• Create, implement, and document the following processes for SAS Infrastructure:
• Performance monitoring
• Problem troubleshooting and helpdesk response
• Utilization, availability, and growth patterns (capacity planning)
• Landscape design, configuration, and standards
• 24/7 support, escalation, and SLA models
• IMAC (Installation, Move, Add, Change) services for systems and applications
• Change management methodology and communication strategy
• Create and maintain server and application diagrams and workflows.
• Perform and coordinate incident diagnosis, corrective action, and root cause analysis.
• Perform vulnerability management and monthly system patching and maintenance.
• Oversee the configuration, testing, installation, modification, and servicing of all server components and applications.
• Independently organize work requests based on departmental priorities and system criticality.
• Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair, and preventative maintenance of SAS Infrastructure components.
• Function as a Subject Matter Expert (SME) and consultant to other Infrastructure groups, including Cloud Operations, Cyber Security, and Systems Administration.
• Plan, lead, and perform comprehensive systems analysis and design activities, including development of detailed functional requirements for new server infrastructure solutions.
• Maintain responsibility for end-user and customer satisfaction.

• 5+ years of experience in an IT enterprise System Administrator role or Cloud Administrator position.
• 4+ years of experience with PowerShell or Bash scripting for automation.
• Experience with Ansible for deployments.
• Experience with firewalls.
• Expert-level Microsoft Azure administration skills.
• Senior-level Windows administration skills, including Active Directory, DNS, and Group Policy.
• Experience troubleshooting and patching SUSE, Red Hat, or CentOS platforms.
• Must be able to work onsite 3 days per week in Herndon, VA.

Nice to Have Skills and Experience

• Bachelor’s degree in Computer Science.
• Professional industry certifications in the area of expertise, such as:
• MCSE
• MCITP, * Experience with integration of SIEM tools, backup solutions, and monitoring tools.
• Knowledge of best practices and security guides, such as NIST 800-53 Rev. 4.