IT Manager

Jackson Hogg
Gateshead, UK
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£55,000.0 - £60,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Business Software Cloud Computing Cyber Security Information Technology Operations Cloud Services Software Engineering

Job description

An exciting opportunity has arisen for an experienced and hands-on IT Manager to take ownership of the internal technology environment for a successful and growing technology business.

This role offers a unique opportunity to lead internal IT within an organisation where technology is central to its success. You’ll support a workforce of IT professionals, oversee business-critical systems and influence technology decisions that support long-term business growth.

The successful candidate will combine operational responsibility with strategic planning, ensuring systems, applications, security controls, and end-user technology remain reliable, secure, and fit for purpose.

The Role

  • Take ownership of the organisation’s internal IT environment, driving continuous improvement across systems and services.
  • Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure.
  • Maintain a secure, resilient, and high-performing technology estate.
  • Act as the key point of contact between internal users and technical teams.
  • Manage sensitive and business-critical technical issues that require direct ownership.
  • Drive improvements in user experience, operational efficiency, and service delivery.
  • Support business continuity, cyber security, and compliance initiatives.

Requirements

  • Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role.
  • Strong hands on Microsoft 365 and Modern Workplace expertise.
  • Solid understanding of cloud technologies, networking, cyber security, and IT operations.
  • Experience supporting business applications and end users within a fast-paced environment.
  • Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives.
  • Strong communication and stakeholder management skills.
  • Knowledge or experience with software development would be advantageous.
  • Microsoft certifications would be advantageous.

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