Client Solutions Analyst - Hybrid

As part of the Innovation Solutions team, you will work with a team of professionals responsible for the development and support of client-facing solutions. In this role, you will consult with lawyers and operations teams to improve legal case management, collaboration, and business process optimization using a variety of technology platforms., * Support firm lawyers and clients with technical aspects of handling, processing, analyzing, creating, maintaining, and updating applications and databases

• Consult with lawyers, consultants, and others to gather and understand requirements for client-facing solutions and determine the appropriate approach
• Assist with project management including communicating with stakeholders, scheduling meetings, requirements gathering, planning, and reporting on status
• Create, maintain, and troubleshoot applications and databases, including tasks such as data normalization, global edits, and de-duplication
• Develop deep understanding of firm technology to help maintain a menu of innovation solutions and services
• Provide training, documentation, and other support to ensure effective and efficient use of solutions
• Regularly audit site activity and maintain weekly site reports

• 4+ years of related experience
• 2+ years of experience working with one or more of the following technologies: HighQ, SharePoint, O365, Microsoft Power Platform (Power BI, Apps, Automate), Contract Express (or similar document assembly software), or No-code/Low-code platforms (such as PowerApps, NeotaLogic, Betty Blocks)
• Experience leveraging usability standards (UI/UX)
• Experience with software development processes, business analysis, and/or quality assurance
• Willing to learn new technologies, methodologies and practices

Desired skills:

• Experience in a professional services organization
• Experience using project management fundamentals
• Ability to problem-solve and work calmly in a high-pressure, deadline-orientated environment
• Excellent interpersonal, verbal and written communication skills
• Ability to organize and accurately prioritize work

Genesis10 is currently seeking a Client Solutions Analyst - Hybrid position with a Global Law Firm located in Minneapolis, MN. This is a 6+ month contract opportunity., Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident), For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.