Computer Systems Specialist

• Coordinate with team imaging and reimaging of district computers. Assign computers to correct groups and ensure correct applications are associated. Troubleshoot imaging issues and provide solutions and make recommendations.
• Provide advanced Helpdesk support. Analyze and troubleshoot issues and work with the team on solutions. Identify trends and make recommendations to technology leadership for possible implementation.
• Configure and coordinate printers for deployment, identify IP addresses, create printer accounts and groups in management software.
• Create deployment packages for new software and software updates, determine methods and settings
• Provide implementation, coordination and control of network applications. Troubleshoot and problem solve any issues and provide procedures.
• Administer and respond to network antivirus software and security scans.
• Configure security software and work with technicians to ensure desktops are up to date following latest policies.
• Configure and manage various management tools including: MECM, JAMF, InTune, and other MDM software.
• Research and evaluate more secure and efficient methods for managing district computers and make recommendations.
• Support all district technology - iOS devices, Chrome, Windows, and SMART and other interactive technologies
• Other related duties as assigned.

• Two year degree in an accredited technology/network administration program plus two to three years experience; or equivalent of education and experience.

• Experience preferred with Active Directory, Microsoft Endpoint Configuration Manager and InTune, PaperCut, security management systems, Jamf MDM, Google Workspace management console, Patch-my-PC, and other management tools. Knowledge, Skills and Abilities:

• Ability to apply good judgment when problem solving or executing instructions
• Ability to install, configure, maintain, troubleshoot, and repair LAN/WAN systems, routers, Internet connections, and other technical aspects of networks.
• Ability to learn rapidly changing technology.
• Ability to solve problems and trouble shoot in a variety of hardware and software situations.
• Ability to provide technology development support to administrative and support staff
• Ability to understand and follow instructions, correspondence, and memos; ability to write routine reports, speak effectively and interact positively with staff and vendors.
• Ability to work independently.
• Extensive knowledge of networks, computer hardware and electronic systems.
• Skilled in supporting multiple forms of technology.
• Strong interpersonal, organization, and communication skills.

Pulled from the full job description

• Dental insurance