Solutions Architect

Reporting to: Solution Architecture Function Responsible for: Solutions Architecture for a major programme of work looking at people, process, technology and data across the Lead to Cash Value stream Based at: Remote with occasional travel to Waterloo Scope: Working across Finance, operations, Sales and IT teams, the Solution Architect provides architectural leadership throughout the programme lifecycle-from vendor selection and solution design through implementation, testing, deployment, and legacy decommissioning.

Purpose The Solution Architect is responsible for defining and governing the end-to-end solution architecture for the Lead-to-Cash (L2C) Transformation Programme. The role ensures that business objectives are translated into scalable, secure, and maintainable technology solutions that support the future-state operating model while enabling the retirement of legacy capabilities. Role

• Define and maintain the target solution architecture for the Lead-to-Cash value stream.
• Develop architectural principles, standards, and design patterns aligned with enterprise architecture.
• Produce and maintain High-Level Designs (HLDs) and oversee detailed solution designs produced by delivery teams.
• Ensure solutions meet functional, non-functional, security, performance, scalability, and operational requirements
• Provide architectural recommendations to support technology selection decisions
• Define how applications, platforms, integrations, data, and infrastructure work together across the Lead-to-Cash landscape.
• Ensure alignment between CRM, CPQ, Order Management, time and attendance, Billing, ERP, and supporting enterprise platforms.
• Identify opportunities to simplify the technology estate and reduce technical debt.
• Ensure architecture supports future business growth and strategic objectives
• Define architectural roadmaps for retiring legacy applications.
• Contribute to the overall programme test strategy.
• Ensure architecture supports functional, integration, end-to-end, performance, security, and operational testing.
• Define architecture validation activities and technical acceptance criteria
• Lead in Architecture Review Boards and participate in Design Authority.
• Review solution designs to ensure compliance with enterprise standards.
• Manage technical risks, assumptions, issues, and architectural decisions.
• Maintain architectural documentation and traceability throughout the programme lifecycle

• Significant experience as a Solution Architect delivering enterprise transformation programmes.
• Experience across Lead-to-Cash processes including CRM, CPQ, Order Management, time and attendance, Billing, and ERP.
• Strong understanding of enterprise architecture frameworks and architectural governance.
• Experience supporting technology procurement and RFP processes.
• Strong knowledge of systems integration, APIs, middleware, and event-driven architectures.
• Experience designing enterprise data models and data migration strategies.
• Experience producing High-Level Designs and reviewing detailed solution designs.
• Experience defining architecture for cloud and SaaS platforms.
• Strong stakeholder management and communication skills.
• Ability to balance strategic architecture with pragmatic delivery.

Desirable

• Experience with Salesforce, and Business Central or similar enterprise platforms.
• TOGAF certification or equivalent.
• Experience within large-scale digital transformation programmes.
• Experience in legacy application rationalisation and technology modernisation