Solutions Engineer

Our Platform Services Department lies at the heart of what we do. The Solutions Engineering & Advisory team is the critical bridge between our most complex prospective clients and our innovative product suite. From navigating high-stakes technical demonstrations to funneling real-world feedback into our product roadmap, this team ensures that Bectran’s technology solves the right problems for the right people. You will be working at the intersection of Sales Support, Product Strategy, and Technical Consulting.

What You Will Do:

• Support the sales process by acting as the primary technical point of contact, leveraging deep product knowledge to overcome technical hurdles and win deals.
• Analyze the requirements of high-volume and high-complexity prospects to design custom workflows and technical architectures within the Bectran platform.
• Lead sophisticated product demonstrations for prospects, clearly articulating how Bectran’s features solve their specific business pain points.
• Act as a conduit between the market and the lab; funnel prospect insights and “field” requirements into the Product team to influence future feedback and development.
• Conduct prospect visits and lead professional services engagements to ensure a seamless transition from “initial interest” to “successful customer.”
• Serve as an internal “Product Explainer,” ensuring that both marketing and sales teams have the technical grounding needed to position our solutions effectively.

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related technical/analytical field.
• 1-3 years of experience in Solutions Engineering, Technical Sales, or a Product-focused consulting role.
• An understanding that as deal volume and complexity increase, so does your path for professional growth and leadership within the organization.
• The ability to translate complex SaaS architecture into clear, value-based business outcomes for executive stakeholders.
• A passion for “custom work”-digging into a prospect’s unique challenges and building a tailored solution that fits.
• A proven track record of building trust with technical and business stakeholders during the pre-sales and implementation phases.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account, In accordance with Illinois’ pay transparency requirements, we are committed to providing clear compensation information. The pay range for this position is $65,000 to $80,000 annually. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Pay ranges are subject to change based on evolving market conditions or business needs., In addition to competitive pay, Bectran offers a comprehensive benefits package, which includes:
• 100% paid medical coverage through Blue Cross Blue Shield (choice of PPO and HSA plans).
• 100% paid dental, vision, and life insurance through Principal.
• Options to participate in Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
• Short-term and long-term disability (STD/LTD) plans available for employee election through Principal.
• Retirement savings plan with a 401(k) offering Roth and traditional contributions through Principal.
• 15 days of Paid time off (PTO) and 8 holidays off annually.

EEO Statement:

Bectran is an equal employment opportunity and affirmative action employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bectran embraces diversity and promotes a culture of equity and inclusion where every individual is empowered to thrive. Employees are valued for their skills, experience, and unique perspectives. This commitment is reflected in our company policies and practices and is a fundamental principle of how we conduct business.

Since its inception in 2010, Bectran has pioneered cost-effective credit management and accounts receivable automation solutions for all sizes of organizations. Bectran’s SaaS solutions - credit, collections and accounts receivable - provide seamless user experiences across various industries and empower users with robust credit evaluation services, providing more oversight, control and efficiency to companies of all sizes., As Bectran continues its rapid growth in the fintech industry, we are seeking a highly-talented individual that is motivated, proactive, and hands-on developer. If you’re ready to grow as a professional and use your skills to provide support to our team, we want to hear from you!