Behavioral Health Technician - IOP/PHP

Behavioral Health Technician responsible for supporting clients in a therapeutic setting by assisting with daily activities, monitoring behavior, and helping implement treatment plans. Works closely with clinical staff to provide a safe, structured, and supportive environment while encouraging positive coping skills and overall well-being., + Provide respectful, individualized care to youth in alignment with treatment plans

• Review client histories and implement/document interventions as directed
• Serve as a positive role model, promoting healthy behaviors and coping skills
• Maintain a safe, structured, and trauma-informed environment
• Support group activities and encourage skill-building using evidence-based approaches (e.g., PBIS)
• Assist with crisis intervention using approved de-escalation techniques (e.g., SCM, UKERU)
• Complete accurate and timely documentation, reports, and communications
• Collaborate with treatment team to support client progress and outcomes
• Assist with daily activities such as meals, transportation, and recreation
• Administer medications and basic first aid per guidelines (with nursing support)
• Ensure facility cleanliness, safety, and report maintenance concerns promptly
• Attend trainings, team meetings, and maintain compliance with policies and procedures

Additional duties may be assigned based on organizational needs and staff qualifications.

Physical & Work Environment This role involves a mix of standing, walking, and occasional lifting, along with regular use of office equipment. You’ll work in a professional office setting with moderate noise levels and occasional exposure to outdoor conditions.

If you’re ready to take ownership of a critical role that keeps operations running smoothly while making a meaningful impact on people’s lives, we encourage you to apply.

• High school diploma or general education degree (GED) from an accredited institution

Licensure/Certification:

• Valid Driver’s license and auto insurance with good record
• Obtain Class E license during New Employee Orientation

Experience:

• Minimum 0-3 years of experience in the field
• 1 - 3 months related experience and/or training in a related field
• Intermediate knowledge of Microsoft Office and Outlook (Word, Excel, and email applications proficiency)
• Strong customer service focus (ability to work well with children, youth, parents, adults, other professionals)
• Excellent time management (being on time and reliable)
• Oral and written communication skills (able to communicate and document observations and incidents)

Preferred Experience/Skills:

• 3 - 5+ years of experience in the field
• Experience working with children and families in a trauma informed environment
• Experience in a residential treatment setting
• Residential Child and Youth Care Professional Certification (RCYCPC)

Employee benefits and culture fall under the KVC Health Systems umbrella. KVC is a family of private, nonprofit organizations that strengthen families, prevent child abuse and neglect, and help people achieve mental health wellness. Through our broad continuum of care, we are proud to be a national leader in mental health, child welfare, and health and human services transformation.

At KVC, we offer a positive, supportive workplace where each person can do work they love. In fact, we’re so proud of our culture that we see it as our top competitive advantage in the health and human services field. Based on the voice of our employees, KVC has an incredible 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. KVC was also named #15 on Glassdoor’s Best-Led Companies 2025 list, a recognition achieved entirely based on anonymous employee reviews. In addition to being mission-driven, we offer employees an unparalleled level of flexibility, wellbeing, learning, inclusion, recognition, and rewards.