Community Information Coordinator

Under the supervision of the Assistant Director and the IL Lead Specialist, the Community Information & Independent Living Specialist (CIC/ILS) delivers person-centered services and resource coordination to empower individuals with disabilities to live independent and inclusive lives. This dual-role position combines direct independent living support with community information, referral management, and local outreach across Merced and the broader service area., Direct Consumer Services & Independent Living:

• Work directly with consumers to provide person-centered support aligned with the Independent Living movement, including housing, peer support, skills training, benefits planning, transition support, and self-advocacy.
• Develop comprehensive person-centered plans and independent living plans tailored to each individual’s goals.
• Support the planning, delivery, and promotion of Peer Support Group activities for consumers, caregivers, and community partners.
• Complete consumer intakes, service notes, and data entries in the database in a timely and accurate manner.

Community Information, Outreach & Resource Management:

• Develop, maintain, and navigate an accessible, ready-reference guide of current community resources across Merced, Madera, and Fresno Counties.
• Serve as a primary point of contact for inquiries, logging calls in real-time into the MiCIL/RICV database and facilitating access to language interpretation via PROPIO services when required.
• Represent RICV at local community outreach events, networking with institutional settings, service providers, and local/state agencies to build strong community partnerships.
• Organize and participate in educational activities and community organizing efforts to raise awareness of RICV services, Traumatic Brain Injury (TBI) programs, ADA/Olmstead rights, and systems change advocacy goals.

General & Administrative:

• Assist in developing annual program goals and prepare reports for funding sources as required.
• Successfully complete all required RICV trainings.
• Attend team meetings, foster positive professional working relationships, and perform other duties as assigned.

• Education & Experience: One year of college combined with 2-3 years of experience in social services (relevant experience may substitute for education on a year-for-year basis)., * Strong alignment with or motivation to learn the Independent Living movement and philosophy (personal experience with a disability or prior experience working with people with disabilities preferred).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar, Forms).
• Excellent communication, organizational, time-management, and public speaking skills for both in-person and virtual presentations.
• Ability to work adaptively in a fast-paced environment and learn new systems quickly.

Travel & Special Requirements:

• Ability to travel throughout the RICV catchment area (Fresno, Madera, Merced Counties).

Requirements:

DESIRED QUALIFICATIONS:

• Two years’ experience working in social services.
• Previous Knowledge or motivation to learn of The Independent Living movement and philosophy.
• Personal experience with a disability preferred.
• Previous knowledge of working with people with disabilities is a plus.
• Strong communication, collaboration, organizational, time management, and people skills.
• Ability to work in an ever changing, fast-paced, creative environment.
• Ability to learn quickly and willingness to learn new skills.
• Skilled in use of Microsoft Office suite of products
• Word, Outlook, Power Point, and Excel
• Skilled in use of Google Suite of products
• Gmail, Google Calendar, Google Drive,
• Docs, Slides, Sheets, and Forms
• Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services& Programs.
• Ability to travel throughout the RICV catchment area of Fresno, Kings, Madera, Merced, and Tulare Counties, if needed.

ESSENTIAL QUALIFICATIONS PREFERRED

• Bi-lingual in English and Spanish

Pulled from the full job description Health insurance Vision insurance Dental insurance Life insurance Paid holidays