IT Analyst I

This position provides IT support to assigned systems as a subject matter expert and secondary support to other systems supported by teammates. Position researches and writes technical design specifications, flowcharts, and test scripts. Position acquires and organizes source material including applicable specifications and technical writeups. Coordinates the systems installation with the user department, ensuring satisfactory results. May participate in smaller-scope portions of a larger project as assigned. Works with off-the-shelf systems and modifies features. Responsible for end users’ training on assigned systems, as needed. Works with vendors, depending on systems assigned, on technical requests. Assists with the development and execution of test plans in cooperation with the project team. May also be responsible for report writing in applications. Completes other duties as assigned.

Associate of Applied Science or 5 years of related experience in IT or Healthcare experience in lieu of degree required. Certificate not required upon hire. If a certification is required to access build applications, attainment of the certification will be required to retain employment after the first 90 days., 1 year or less of experience in Information Technology in lieu of bachelor’s degree required., Wage will be determined based on factors such as candidate’s experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!