IT, Data & AI Manager

At Bluebell Wood Children’s Hospice, every role helps children, young people and families access specialist care when and where they need it. As IT, Data & AI Manager, you will play a pivotal role in shaping our digital journey. Working in partnership with teams across the organisation, you will lead the development of future-ready technology, data and AI capabilities that strengthen how we use data, support responsible innovation and help us continue making a meaningful difference to children and families., You’ll lead the effective, secure and reliable delivery of IT, data and AI services across Bluebell Wood. This includes day-to-day IT support, infrastructure, cyber security, key systems, data quality, reporting, compliance and digital improvement projects. The IT, Data & AI Manager helps ensure that systems and data are used well to support decision-making, service delivery and good governance.

This is a hands-on leadership role with real purpose. You’ll manage a small IT team, support IT volunteers and work closely with external providers, building strong relationships across the hospice so colleagues have the systems, equipment, support and guidance they need to work safely and effectively.

You’ll work in a way that reflects Bluebell Wood’s values - being purpose driven, taking responsibility and embracing individuality in how you lead, support and improve services.

What you’ll do

This is a snapshot of the role, not an exhaustive list. Please download the full job description and person specification for more detail.

• Lead responsive, user-focused IT support that helps staff and volunteers work safely and confidently.
• Manage and develop IT infrastructure, systems, networks, devices, cloud services and security arrangements.
• Line manage the IT team, support IT volunteers and work effectively with external suppliers.
• Deliver & manage projects relating to technology, data and AI that improve services, strengthen resilience and support innovation in an effective way..
• Oversee key systems, databases, reporting processes, data quality and appropriate access controls.
• Champion cyber security, business continuity, UK GDPR, data protection and good information governance.
• Use insight, collaboration and practical problem-solving to help teams make better use of technology and data.
• Manage IT resources and budgets responsibly, balancing quality, value for money and service needs.

We’re looking for someone with the technical confidence, people skills and practical judgement to lead reliable IT, data and digital services. You’ll bring strong IT management experience, a collaborative approach and the ability to turn ideas into secure, effective solutions., * IT management experience across infrastructure, systems, networks, hardware, software and cloud services.

• Experience managing IT security, cyber security and data protection compliance, including UK GDPR.
• Experience delivering IT, data or digital projects, improvements or system implementations, ideally with a project management qualification.
• Strong analytical and problem-solving skills, with a focus on reliable, high-quality services.
• Clear communication skills, including explaining technical information to non-technical audiences.
• Commitment to Bluebell Wood’s values and inclusive, collaborative ways of working.
• Proof of your right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

Shift and schedule

Night shift, Pulled from the full job description Referral programme Employee discount Employee assistance programme Free parking Store discount Company pension Cycle to work scheme

Full job description

IT, Data & AI Manager

£39,240 pa (FTE)

37.5 Hours per week

Technology. Leadership. Purpose.

If you’re an IT professional who enjoys solving problems, leading people and using technology to make work better, this could be your next move., · All offers of employment are conditional on satisfactory completion of pre-employment checks.

Why join Bluebell Wood?

• Your work will directly help children and families access expert care and support.
• You’ll have the freedom to bring ideas to life in a creative, collaborative and purpose-driven team.
• You’ll be part of a values-led organisation where individuality is welcomed and development is encouraged.

What we offer:

We know great work happens when people feel supported, valued and able to thrive - so here’s what you can look forward to:

Time off

33 days’ holiday, including bank holidays, plus the option to buy and sell leave.

Wellbeing

Employee assistance programme, including mental health support and out-of-hours GP access.

Pay and pension

5% matched pension scheme and enhanced night shift pay.

Family friendly

Enhanced Bluebell Wood family leave pay, including maternity and paternity pay., We are committed to creating a diverse and inclusive workplace that reflects the communities we support. We welcome applications from people of all backgrounds, experiences and identities, including people of different ages, disabilities, genders, sexual orientations, ethnicities, religions or beliefs, and socioeconomic backgrounds.

We want our recruitment process to be accessible and inclusive. If you need any reasonable adjustments at any stage, please let us know and we will do what we reasonably can to support you.

Pay: £39,240.00 per year, * Company pension

• Employee discount
• Free parking
• On-site parking
• Referral programme
• Store discount