FTC - Integrations Engineer

This role will be responsible for designing, building, maintaining and supporting integrations between key business systems, marketplaces, customer platforms and third-party services. Working closely with the Head of Technical Operations, Project Team, Data Team and business stakeholders, the successful candidate will play a critical role in improving automation, data flow, operational efficiency and system scalability., * Develop and maintain integrations between ERP, eCommerce, marketplace, customer service and third-party systems.

• Create scalable, resilient and supportable integration solutions.
• Monitor integration performance and proactively identify improvements.
• Troubleshoot and resolve integration failures and data issues.

ERP Programme Support

• Support integration delivery as part of the Microsoft Dynamics 365 Business Central ERP programme.
• Work with internal stakeholders and external partners to ensure successful integration of critical business systems.
• Assist with data mapping, transformation and process automation activities.
• Support testing, deployment and post-implementation activities.

Business Collaboration

• Work closely with operational stakeholders to understand business requirements.
• Translate business processes into technical integration solutions.
• Collaborate with project teams, software vendors and implementation partners.
• Support continuous improvement initiatives across the business.

Support and Documentation

• Create and maintain technical documentation.
• Develop support procedures and operational runbooks.
• Assist with knowledge transfer and capability development within the Technical Operations team.

Technical Design

• Produce technical specifications and solution designs.
• Define integration architecture and best practices.
• Ensure integrations follow appropriate security, reliability and scalability standards.
• Identify opportunities for automation and process optimisation.

The successful candidate will work across a range of business-critical platforms including:

ERP & Business Systems

• Microsoft Dynamics 365 Business Central (preferred experience)
• Pimberly PIM
• Zendesk
• Virtualstock
• Mirakl

Marketplaces & Channels

• Amazon
• eBay
• Marketplace ecosystems

Integration Platforms

• Patchworks iPaaS (preferred)
• Jitterbit
• Similar integration platforms (Boomi, Celigo, Workato)

Cloud & Infrastructure

• Microsoft Azure
• Amazon Web Services (AWS)

Technical Areas

• REST APIs
• SOAP APIs
• JSON/XML
• Webhooks
• Data transformation
• Automation workflows
• System integration architecture

The ideal candidate will have strong experience working within eCommerce environments and a proven track record delivering integrations using iPaaS technologies.

Experience with Patchworks iPaaS is highly desirable, although experience with alternative integration platforms will also be considered.

Pulled from the full job description

• Employee discount
• Sick pay
• Additional leave
• Company pension
• Work from home, * Additional leave
• Company pension
• Employee discount
• Sick pay
• Work from home

Furniturebox is a fast-growing online furniture business. Our mission is to make beautiful homes possible for everyone, with ease, whatever your budget. We have a gorgeous range of stylish and practical furniture for all rooms, and a helpful team ready to answer any questions, with our 4.9 Trustpilot rating showing how much we care. Our fast, free next-day delivery with 8pm cut-off and our finance options mean our products can be in their new homes hassle-free. With big plans to become the best furniture company in the UK, USA and globally, we’re all about the moments, the memories, and the feeling of truly being at home.”