Junior Data Analyst

The successful candidate will assist with system-related support queries, help develop reporting tools, triage requests, and play a key role in supporting CAFM users across Amey.

What you will do:

• Act as a primary point of contact for CAFM system support, resolving user queries, issues, and access requests.
• Support the onboarding of new users, including account setup, permissions, and guidance on system usage.
• Deliver training and user support for internal teams and clients, improving system adoption and data quality.
• Manage and maintain system data, ensuring accuracy, consistency, and compliance with business processes.
• Investigate and resolve data and system issues, including troubleshooting user-reported faults.
• Monitor and process CAFM change requests, ensuring appropriate approvals and system updates are completed.
• Maintain user access, permissions, and system configurations to ensure secure and efficient operation.
• Develop and maintain Power BI dashboards to support operational reporting and performance monitoring.
• Support the development of internal tools (e.g. Power Apps) to streamline processes and improve user experience.
• Collaborate with operational teams to understand requirements and implement practical system improvements.

We are seeking a motivated and enthusiastic Junior Data Analyst to support our Computer-Aided Facilities Management (CAFM) Development and Compliance Team. This role provides an excellent opportunity to gain hands-on experience in system support, data analysis, PowerBI, reporting, and user training while developing skills in CAFM system architecture and design., * Strong analytical thinking and problem-solving skills

• Good attention to detail and willingness to learn
• Ability to manage multiple tasks and prioritise workload effectively
• A relevant Level 4 IT or data-analysis qualification
• Strong communication skills, both written and verbal
• Confident and comfortable speaking on the phone and delivering training to users
• Positive, proactive attitude with a willingness to learn and develop
• Ability to work effectively in a fast-paced environment
• A team player who can also work independently when required

Required

• Power BI experience, including Power Query, DAX measures, data modelling, relationships, calculated columns, report development, dashboard design, and publishing solutions to support operational and business reporting.
• Data analysis and reporting, transforming large datasets into meaningful insights and creating automated reports to support business decision-making.
• Microsoft Excel expertise, including complex formulas, Power Query, PivotTables, data cleansing, data reconciliation, and reporting automation.
• Stakeholder engagement and requirements gathering, working closely with end users and business teams to understand requirements and deliver effective data and technology solutions.
• Strong problem-solving skills, with experience investigating data issues, identifying root causes, and implementing practical solutions to improve business processes and reporting.
• Data quality and governance, ensuring accuracy, consistency, and integrity of business-critical data through validation, auditing, and process improvement activities.

Desirable

• Experience working with CAFM systems, managing asset, maintenance, and compliance data across large property portfolios while supporting operational teams and clients.
• User training and support, creating user guides, delivering training sessions, troubleshooting issues, and providing ongoing support to maximise adoption of new systems and processes.
• Power Apps & Power Automate experience, including canvas app development, process automation, approval workflows, SharePoint and Dataverse integration, data validation, notifications, and user-focused solution development.
• SQL experience, including data extraction, transformation, cleansing, validation, remediation, stored procedures, views, joins, aggregate functions, and performance optimisation.

Pulled from the full job description

• Employee discount
• Company pension
• Cycle to work scheme
• Discounted gym membership, The salary is dependent on experience

The hours of work will be 37.5 hours per week - Monday to Friday., * Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions

• Career Growth: Shine in your career with advancement opportunities
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.

* Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.

• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here., About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.