HRIS - Absence Management Senior Associate

Grant Thornton
Chicago, IL, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
4 years minimum
Compensation
$76,000.0 - $114,000.0
Working hours
Regular working hours
Job source

Tech stack

Information Systems System Configuration Data Integration Data Structures Human Resources Information System (HRIS) Microsoft Office Oracle (Applications) Regression Testing Systems Integration Strategies of Testing Snowflake Tools for Reporting
+1 more
Oracle HCM

Job description

The Senior Associate will serve as an experienced functional resource, independently managing complex configuration and support activities while partnering with People Operations/Leaves, Payroll, Benefits, regional HR teams, IT, and Enterprise Architecture. The role helps ensure absence configurations, integrations, and processes are accurate, compliant, scalable, and aligned with firmwide policies. This is not a consulting role; the position directly influences employee experience and operational continuity., Oracle HCM Absence Management

  • Configure, maintain, and optimize Oracle HCM Absence Management for global leave plans, including FTO, Sick, Bereavement, Jury Duty, Parental Leave, and jurisdiction-specific programs.
  • Independently analyze complex business requirements and translate them into effective eligibility rules, approval workflows, and system configurations.
  • Ensure configurations align with applicable country- and jurisdiction-specific leave requirements and firm policies.
  • Lead or coordinate UAT, SIT, regression testing, and production validation for quarterly releases, upgrades, enhancements, and new feature enablement.
  • Maintain clear documentation of configuration decisions, process flows, test results, controls, and system dependencies.

Data, Integrations & Issue Resolution

  • Support and monitor absence data integrations with downstream systems such as Dayshape, Snowflake, and reporting platforms.
  • Investigate and resolve complex absence transactions, data mismatches, workflow failures, and production issues; identify root causes and recommend sustainable solutions.
  • Partner with IT, Enterprise Architecture, and integration teams to support reliable system connectivity, data quality, and governance.
  • Use reporting and analytics to identify trends, control gaps, and opportunities to improve data accuracy and operational efficiency.

Operational Support & Collaboration

  • Provide Tier 1 support for absence-related inquiries and serve as an escalation point for complex functional issues.
  • Partner with People Operations/Leaves, Benefits, and Payroll to support accurate leave processing, pay outcomes, and policy alignment.
  • Provide functional guidance to associates and business partners, share knowledge, and contribute to consistent support practices.
  • Balance multiple priorities and stakeholders in a fast-paced environment while communicating risks, decisions, and status clearly.

Projects, Process Improvement & Change

  • Lead workstreams or significant deliverables within global HRIS initiatives, including M&A onboarding, system harmonization, policy alignment, and transformation programs.
  • Evaluate process improvement, automation, and configuration enhancement opportunities that strengthen the employee experience and reduce operational risk.
  • Support stakeholder readiness through documentation, communication, knowledge transfer, and training materials.
  • Ensure adherence to data privacy, audit, and governance standards across jurisdictions.
  • Perform other duties as assigned.

Requirements

Required

  • 4+ years of HRIS or leave of absence experience, including hands-on experience with Oracle HCM Absence Management.
  • Experience supporting leave programs across multiple states, countries, or regions with varying compliance and localization requirements.
  • Strong understanding of Oracle HCM data structures, workflows, testing cycles, integrations, and production support practices.
  • Demonstrated ability to independently diagnose complex issues, interpret data, assess impacts, and implement practical solutions.
  • Experience leading project workstreams, system enhancements, testing efforts, or process improvement initiatives.
  • Strong project management, critical thinking, problem-solving, and communication skills.
  • Ability to work independently and collaboratively while managing multiple priorities and stakeholders.
  • High proficiency with Microsoft Office and aptitude for learning new technologies.

Preferred

  • Experience with Snowflake, Dayshape, Oracle Transactional Business Intelligence (OTBI), Oracle Dynamic Skills, or Power Platform integrations.
  • Knowledge of HR Helpdesk systems and ticketing workflows.
  • Exposure to M&A integrations, systems transformation, or global HRIS initiatives.
  • Bachelor’s degree in Human Resources, Information Systems, or a related field.

Benefits & conditions

Pulled from the full job description Parental leave Paid jury duty

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