HRIS - Absence Management Senior Associate
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Job description
The Senior Associate will serve as an experienced functional resource, independently managing complex configuration and support activities while partnering with People Operations/Leaves, Payroll, Benefits, regional HR teams, IT, and Enterprise Architecture. The role helps ensure absence configurations, integrations, and processes are accurate, compliant, scalable, and aligned with firmwide policies. This is not a consulting role; the position directly influences employee experience and operational continuity., Oracle HCM Absence Management
- Configure, maintain, and optimize Oracle HCM Absence Management for global leave plans, including FTO, Sick, Bereavement, Jury Duty, Parental Leave, and jurisdiction-specific programs.
- Independently analyze complex business requirements and translate them into effective eligibility rules, approval workflows, and system configurations.
- Ensure configurations align with applicable country- and jurisdiction-specific leave requirements and firm policies.
- Lead or coordinate UAT, SIT, regression testing, and production validation for quarterly releases, upgrades, enhancements, and new feature enablement.
- Maintain clear documentation of configuration decisions, process flows, test results, controls, and system dependencies.
Data, Integrations & Issue Resolution
- Support and monitor absence data integrations with downstream systems such as Dayshape, Snowflake, and reporting platforms.
- Investigate and resolve complex absence transactions, data mismatches, workflow failures, and production issues; identify root causes and recommend sustainable solutions.
- Partner with IT, Enterprise Architecture, and integration teams to support reliable system connectivity, data quality, and governance.
- Use reporting and analytics to identify trends, control gaps, and opportunities to improve data accuracy and operational efficiency.
Operational Support & Collaboration
- Provide Tier 1 support for absence-related inquiries and serve as an escalation point for complex functional issues.
- Partner with People Operations/Leaves, Benefits, and Payroll to support accurate leave processing, pay outcomes, and policy alignment.
- Provide functional guidance to associates and business partners, share knowledge, and contribute to consistent support practices.
- Balance multiple priorities and stakeholders in a fast-paced environment while communicating risks, decisions, and status clearly.
Projects, Process Improvement & Change
- Lead workstreams or significant deliverables within global HRIS initiatives, including M&A onboarding, system harmonization, policy alignment, and transformation programs.
- Evaluate process improvement, automation, and configuration enhancement opportunities that strengthen the employee experience and reduce operational risk.
- Support stakeholder readiness through documentation, communication, knowledge transfer, and training materials.
- Ensure adherence to data privacy, audit, and governance standards across jurisdictions.
- Perform other duties as assigned.
Requirements
Required
- 4+ years of HRIS or leave of absence experience, including hands-on experience with Oracle HCM Absence Management.
- Experience supporting leave programs across multiple states, countries, or regions with varying compliance and localization requirements.
- Strong understanding of Oracle HCM data structures, workflows, testing cycles, integrations, and production support practices.
- Demonstrated ability to independently diagnose complex issues, interpret data, assess impacts, and implement practical solutions.
- Experience leading project workstreams, system enhancements, testing efforts, or process improvement initiatives.
- Strong project management, critical thinking, problem-solving, and communication skills.
- Ability to work independently and collaboratively while managing multiple priorities and stakeholders.
- High proficiency with Microsoft Office and aptitude for learning new technologies.
Preferred
- Experience with Snowflake, Dayshape, Oracle Transactional Business Intelligence (OTBI), Oracle Dynamic Skills, or Power Platform integrations.
- Knowledge of HR Helpdesk systems and ticketing workflows.
- Exposure to M&A integrations, systems transformation, or global HRIS initiatives.
- Bachelor’s degree in Human Resources, Information Systems, or a related field.
Benefits & conditions
Pulled from the full job description Parental leave Paid jury duty
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