Workday Finance User Support Analyst I - 100% Remote

The Workday User Experience Analyst I supports day-to-day operations in the Workday Solution Center by responding to employee (end users) questions and resolving moderately complex issues. This role acts as a bridge between end users and technical teams and serves as the first level Workday contact to end users seeking support primarily with Workday Financials., * Respond to troubleshoot and resolve moderately complex Finance inquiries.

• Escalate complex or business-critical issues to the appropriate team members.
• Collaborate with Knowledge Manager to update knowledge base materials.
• Collaborate with Configurators and Architects to support testing and documentation.
• Identify Workday optimization and user training/communication opportunities based on cases worked.
• Other duties as assigned.

This position is 100% remote. All remote work must be performed within one of the MCW registered payroll states, which currently includes: WI, AL, AZ, DE, FL, GA, IL, IN, MD, MI, MN, MO, NC, TN, TX, and UT

• Familiarity with Workday Finance functionality and workflows such as Procurement, Supplier Accounts (AP), Expenses, Grants, Gifts, Projects, Labor Costing, Financial Reporting, etc.
• Strong analytical and communication skills.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: Bachelor’s degree

Minimum Required Experience: 2 years of experience in a support or operations role within finance, payroll, or HR systems.

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Pulled from the full job description Tuition reimbursement Pet insurance 403(b) Paid parental leave Parental leave Health insurance Vision insurance, Target salary range for this position is between $70,400.00 and $89,100.00 annually. The final offered salary will depend on the applicant’s education, experience, skills, and knowledge, as well as considerations of internal equity and market alignment., * Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options

• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.