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IT Support Engineer

LTD Global
Fridley, MN, United States
24 days ago
Apply on www.dice.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Microsoft Windows Active Directory Business Software Microsoft Outlook Desktop Computing Microsoft SharePoint Office365 Microsoft InTune Laptops User Administration

Job description

The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.

Requirements

  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

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