TELECOMMUTE Release Manager

Serve as the management-level gate authority for production releases; validate release readiness criteria, scope completion against the approved baseline, test completion evidence, and all stakeholder approvals before deployment execution. Own IT change metric definitions and executive reporting; track change volume by type, change success rate, unauthorized change incidents, CAB throughput, and change-to-incident correlation via ServiceNow and Power BI. Serve as the primary management interface between Release Engineering Services, product teams, infrastructure, Cloud Ops, Security, and business leadership; communicate release status, scope, risk, and governance decisions to audiences from team leads to VP level. Lead cross-function retrospectives and Inspect & Adapt sessions spanning Release Engineering, Release Planning, and Release/Scope Management; measure improvement impact using DORA metrics, flow metrics, scope stability metrics, and ITC change success rates. Serve as the management escalation authority for critical production deployment decisions, major pipeline incidents, scope disputes, and emergency change requests.

Role - PM or Release Manager, Junior to Mid level Exp candidates (need to have Azure Devops+Jenkins+Harness) REMOTE Min - 5+ IT Exp Experience Requires minimum 5-7 years of experience in Release Engineering, DevOps, Platform Engineering, or Release Management, including at least 2 years in a people management or technical leadership role spanning CI/CD pipeline ownership, ITSM change management governance, and release scope management. Requires demonstrated technical depth in CI/CD tooling (GitHub Actions, Harness, Jenkins, or Azure DevOps), DevSecOps practices (NERC CIP or equivalent compliance controls), and ITSM platforms (ServiceNow Change Management). Experience managing both software deployment engineering and release governance functions strongly preferred. Requires experience managing delivery across Agile (Scrum, SAFe, Kanban), waterfall, and hybrid delivery methodologies. Must demonstrate ability to govern DORA metrics programs, lead CAB processes, and drive continuous improvement across cross-functional engineering and planning teams. Requires demonstrated experience governing release and project scope across the full delivery lifecycle, including scope baselining and formal change control (per PMI Scope Management practices: Plan Scope, Define Scope, Create WBS, Validate Scope, Control Scope), scope-lock enforcement within Agile Release Train (SAFe PI) cadences, and requirements traceability from approved backlog items through production deployment.