Field Installation Technician

The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases., Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service to existing customers.
• Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
• Perform other duties as assigned

• Must be professional in dress, speech, and manner.
• Ability to work independently, using sound judgement principles.
• Must demonstrate a desire to learn, supported with a love for technology.
• Must pass a drug screening test and a criminal background check.
• Must be able to use tools to install equipment.

Education and Experience:

• High school diploma or GED equivalent preferred.

Work Environment/Hazards:

• Working in outdoor elements such as cold, hot, precipitation and wind
• Working in elevated places such as towers

Physical Demands:

• Frequently moving, transporting, positioning objects of at least 60 pounds or more
• Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms
• Must be able to climb roof tops of all types and to perform job duties from high places.
• Frequently required to use hand and power tools
• Must have the ability to climb extended heights upwards of 200 feet
• Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment., * Do you have a valid driver’s license?
• This job is required to be 21 years of age or older. Do you meet those requirements?
• Are you comfortable working at heights?
• Do you have experience working outdoors in various weather conditions?

Pulled from the full job description

• Parental leave
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance, * 40 hours minimum, flexible schedule
• Overtime as needed
• On Call as needed, * 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance