Forward Deployed Solutions Engineer - Healthcare AI & Automation

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• As a Forward Deployed Solutions Engineer, you will work directly with TPA executives, operational leaders, product teams, and engineering teams to understand business challenges, identify automation opportunities, and translate them into scalable technology solutions.
• You will act as a bridge between customers and engineering teams by shaping solution designs, defining requirements, evaluating technical approaches, and helping deliver measurable business outcomes across multiple customer engagements.

• title Responsibilities items

• Partner with TPA customers to understand operational challenges and transformation goals.
• Lead discovery workshops to identify AI, automation, and process improvement opportunities.
• Translate healthcare workflows into product requirements, solution designs, and implementation plans.
• Collaborate with architects and engineers on APIs, integrations, and technical solutions.
• Review solution approaches to ensure alignment with customer business objectives.
• Support implementations, adoption, and continuous improvement initiatives.
• Identify opportunities to modernize healthcare administration using AI and automation.
• title

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• 7-10 years of experience in healthcare technology consulting, solutions architecture, product consulting, or similar roles.
• Experience working with U.S. healthcare payers, TPAs, or healthcare administration platforms.
• Strong understanding of healthcare workflows including claims, benefits, enrollment, provider management, and payments.
• Experience with enterprise healthcare platforms such as HealthEdge, Facets, QNXT, TriZetto, VBA, HealthPAx, or similar solutions.
• Ability to translate business needs into technical solutions and collaborate with engineering teams.
• Understanding of healthcare integrations, APIs, and HIPAA X12 transactions.
• Strong consulting, communication, and stakeholder management skills.
• Experience working in Agile product development environments.

• title Preferred Qualifications items

• Experience identifying or delivering AI-enabled healthcare solutions.
• Generative AI and automation workflow experience.
• Healthcare data platforms and interoperability experience.
• Cloud modernization experience.
• Experience with payment integrity, provider contracting, or value-based care.

• title What Makes You Successful paragraphs

• Successful Forward Deployed Solutions Engineers combine healthcare expertise, consulting skills, and technical fluency.
• They build trusted customer relationships, identify opportunities for innovation, and help teams deliver practical solutions that improve healthcare operations.
• If you enjoy solving complex healthcare challenges and using AI to transform how healthcare organizations operate, we would love to hear from you.

About Pepcus paragraphs

• Healthcare administration is one of the most complex operational environments in the world.
• Third-Party Administrators (TPAs) manage critical workflows across claims, benefits, enrollment, payments, and compliance.
• At Pepcus, we partner with healthcare organizations to modernize operations through cloud-native engineering, AI, automation, and product-led transformation.
• We are looking for a Forward Deployed Solutions Engineer - Healthcare AI & Automation who combines healthcare technology expertise, consulting skills, and product thinking to help TPAs identify and deliver AI-driven solutions that improve operational efficiency., + Pepcus is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.