Senior Industrial Engineer - Process & Systems...

Nordstrom is committed to being the leader in Omni channel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers LOOK THEIR BEST and FEEL GOOD. At Nordstrom, we embrace “One Good Way” as a path to efficiency, scaling and speed of implementation.

The Senior Industrial Engineer I, Process & Systems Integration will contribute to defining and implementing the new processes and systems to support our north star vision and will work to transition the existing Supply Chain network facilities closer to that future. The Senior Industrial Engineer has experience in process, automation and material workflow, along with warehouse controls, execution and management systems. They understand where these capabilities and configurations should optimally exist - locally vs. globally, to increase throughput and overall facility efficiencies.

The Senior Industrial Engineer will be responsible for defining the end to end operational process workflow, business requirements, operational usability test acceptance, and executing process and automation simulations.

This role requires a strong orientation towards end-to-end problem solving, and will partner closely with Principle Process Engineer, Network and Site Engineering team, Product/Technology, Operations and Facilities to remove process inefficiencies, material and equipment flow bottlenecks within the facility, and optimize for continuous product flow. This person will also work across sites, to knowledge-share, ensuring practices are applied consistently, and ensure changes to configurations are tracked, communicated, and well-documented.

A day in the life:

• Develop and document processes, business requirements, and operational user acceptance criteria to increase continuous product flow, improve efficiencies, and lower costs.

• Simplify, and standardize future end-to-end Supply Chain process paths and process steps, while concurrently working to close the gap between current and future processes.

• Identify opportunities where local warehouse management configurations changes may aid in improving end-to-end process, people, and equipment workflows. Identifies issues/changes and independently drives solutions.

• Ensure best practices and changes are applied consistently, using a standardized framework that communicates, documents and tracks process and configuration changes and their outcomes.

• Implement complex projects, features, and configurations.

• Be an integral part of the Operations team and continuously identify, monitor and analyze facility performance to ensure resources are directed towards solving the right problem with the most impact.

• Act as a champion and as a voice of improvement.

• 5+ years experience in Industrial Engineering or Manufacturing Engineering experience in a fulfillment/eComm operations environment.

• 5+ years of retail fulfillment experience, with strong operational process orientation, and understanding of how warehouse management, controls, and execution systems can drive improvements with efficiencies and cost, and its upstream/downstream/enterprise impacts.

• Experience with various warehouse controls and execution systems, Manhattan Associates WMS or like warehouse management systems. Experience includes designing, configuring, testing and implementing a new system.

• Experience utilizing and identifying metrics, developing reports, queries, and extrapolating data insights necessary for improvements.

• Strong interpersonal skills, with the ability to work well on cross-functional project teams, and strong adherence to deadlines and seeing tasks through to completion.

• Bachelor’s Degree in Industrial and Systems Engineering; Master’s Degree preferred

• Ability to travel to facilities in the network as needed; estimating 35-40%.

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

California -$102,500-$170,500 annually, Iowa - $80,500-$135,500 annually, Maryland - $102,500-$170,500 annually, Pennsylvania - $80,500-$135,500 annually, Washington - $102,500-$170,500 annually

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points…

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!