IT Systems Administrator

We are seeking a hands-on IT Systems Administrator to own the day-to-day operation, security, and reliability of our entire technology environment. This is a broad, self-directed role covering server and network infrastructure, cloud and productivity platforms, end-user support, and building systems. The successful candidate is equally comfortable configuring a firewall policy and walking a colleague through a login issue, and takes ownership of problems through to full resolution., * Administer and maintain Windows Server environments (2022, 2019, and legacy 2008 R2), including patching, updates, and lifecycle planning.

• Manage Active Directory, Group Policy, DNS, and DHCP across the organization.
• Administer file sharing and permissions on both local workgroup and DNS-based domain networks.
• Support Windows 10/11 workstations: imaging, deployment, configuration, and troubleshooting.
• Maintain virtualized infrastructure (VMware or Hyper-V) and create, deploy, and maintain live AWS instances.

Security & Business Continuity

• Execute and verify regular data backups and maintain a working disaster recovery capability.
• Administer endpoint protection and multifactor authentication platforms.
• Manage firewall configuration, rules, and VPN access.
• Monitor system and security logs, investigate anomalies, and respond to potential breaches.
• Manage user provisioning, deprovisioning, and least-privilege access controls across all systems.

Cloud & Business Applications

• Administer Microsoft 365, including Exchange, Teams, and business applications.
• Administer Google Workspace and Google Drive.
• Support the company’s SAP ERP environment - primarily workstation-side access configuration and server-side administration.

End-User & Executive Support

• Provide responsive help desk support for hardware, software, and connectivity issues.
• Provide after-hours support and remote assistance as required.
• Set up and support all media and A/V presentations, including hybrid and in-person conference room meetings.

Vendor & Ticket Management

• Manage the ticket queue, maintenance schedules, and system documentation concurrently and without dropped items.
• Open, escalate, and follow up on vendor tickets through to full resolution.
• Administer business phone systems, including adding and editing stations and coordinating with the service provider.
• Support ancillary building systems including door card access, security cameras, and HVAC controls.

Automation

• Write and maintain scripts (PowerShell, Bash, or Python) to automate routine administrative and maintenance tasks.

• [X]+ years of hands-on systems administration experience in a small-to-midsize business environment.
• Demonstrated expertise administering Windows Server; working familiarity with Linux (Ubuntu, CentOS) and/or macOS.
• Strong command of Active Directory, Group Policy, DNS, DHCP, and firewall administration.
• Experience with Windows file sharing and NTFS/share permission structures in both workgroup and domain environments.
• Working knowledge of hypervisors (VMware or Hyper-V) and at least one cloud platform (AWS, Microsoft 365).
• Scripting ability in PowerShell, Bash, or Python.
• Proven track record executing backups, managing permissions, and monitoring logs for security events.
• Excellent communication skills, with the ability to explain technical issues clearly to non-technical staff.
• Strong analytical and troubleshooting skills across both hardware and software failures.
• Ability to manage competing priorities, maintain documentation, and drive issues to closure independently.
• Availability for after-hours and remote support as business needs require.

Current Environment

Candidates should be prepared to work with the following. Direct experience with several of these is expected; the remainder can be learned on the job.

Category

Systems

Servers

Windows Server 2022, 2019, 2008 R2

Workstations

Windows 10 / 11

ERP

SAP - workstation access setup and server administration

Identity & Access

Active Directory; DUO Multifactor Authentication

Productivity

Microsoft 365 (Exchange, Teams, business apps); Google Workspace

Cloud

AWS - instance creation, deployment, and maintenance

Backup

COVE cloud backup

Security

SonicWall firewall; CrowdStrike Falcon

Telephony

Optimum Business phone systems

Facilities

Door card access, security cameras, HVAC

Preferred Qualifications

• Relevant certifications (Microsoft, CompTIA Network+/Security+, AWS, or equivalent).
• Prior experience supporting an SAP environment.
• Experience in a manufacturing or distribution setting.
• Experience serving as the primary or sole IT resource for an organization.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance